Question about HP PSC 1610 All-In-One InkJet Printer

1 Answer

HP 1610 Scanner Problem

My father has purchased the HP 1610 All In One. When he tries to scan or copy anything, he gets about 2.5" of one side and the rest is black. It has to be something simple but I can't figure it out. I have uninstalled and reinstalled the software, and I have looked it over for some sort of shipping lock but I can't find it. Can someone help?

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  • hebegeebee Mar 08, 2008

    I have the same exact problem -- any solutions?

  • Anonymous Apr 27, 2008

    Same exact problem and found solution from HP equally worthless.

  • Anonymous Apr 30, 2008

    I am experiencing the same problem. When I try to scay or copy all I get is the full black page which uses up all the ink!!!. I had owned this machine for less than 1 year before it began to malfunction. It prints just fine from the pc, but photos are extremely slow printing. I uninstalled and then reinstalled the printer software. That did not help. So, I contacted HP and went thru their online tech support (3 times since their system kept booting me off!!!) and went thru all the steps to trouble shoot. After about 3 hours the tech person informed me that there is a problem with the printer "hardware" and that it will cost more to service the machine than it is worth. However, since my unit is no longer under warranty, HP will NOT replace or repair it, but will be glad to sell me a "reconditioned" printer for a very high price, way more than I can buy a brand new one for! Anyone got any ideas on self-how-to fix this problem or cheaply service this unit?

  • hebegeebee May 11, 2010

    I had already tried the "solutions" on the HP page -- they are not helpful. The first three steps are unlikely to fix anything, and the fourth basically just says "you need to get your printer serviced." But that's exactly what I'm trying to avoid -- it would cost more to service the thing than to buy a new printer. And it's a shame to have to buy a new printer when this one should still be going strong. I guess these printers are sort of like disposable cameras.

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  • Expert
  • 188 Answers

Hi Sylviapearl,

I have provided the web link for the issue.
Please go through the page carefully and perfom the steps as given in the web link given below.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00704831&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN


Click the web link given above

Hope your issue will be fixed.

Posted on Mar 20, 2008

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Posted on Jan 02, 2017

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1 Answer

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Hi,
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But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP 1610) then click import.
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Hope that helps.

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