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If the phone locked to a particular network then you need to unlock the network lock. You can get the unlock code through online. Give your IMEI number & get the unlock code for ur mobile .............You also get through online..........I will suggest the website Unlock-Zone.com which is doing good service .....you can approach this website.
hi there! I don't know what part of Japan you are calling but check this out, it might help click the link if it doesn't work you may copy & paste it to your address bar: http://www.howtocallabroad.com/japan/
hope it helps!