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No, the Samsung SN SO83A does not include the laser that reads a Blue Ray disc. It can read and write DVDs, DVD-DL, and CDs. The Samsung SH-B083L/BSBP is an internal Blue Ray reader and DVD writer; however, it is not a slim optical drive and may not fit a laptop. There are some SATA slim blue ray drives from other manufacturers. You will need to check the size drive that will fit your case. A better option might be to get an external blue ray drive. (Note: any drive listed as OEM will not include Blu-ray playback software.)
I have no clue for a solution at all, as to how to resolve this issue, yet I know that mine gets stuck sometimes as well. Yet.. if I restart the computer and try to open it immediately after it restarts, it will usually open then. I notice this happens [gets stuck/won't open] mostly when I have been online for a lengthy amount of time. If I open it right when the computer is started, I usually won't have an issue. I have had to restart it twice in a row, to get it to work sometimes. I am looking to resolve this issue as well. This is the only thing that has worked for me at all thus far..
I also found this: This optical drive is a Plug 'n Play device in Windows OS's. The only
requirement is connection to a WORKING SATA controller. Check in Device
Manager to insure the sata controller is working/enabled and you
shouldn't have any problem. Windows will auto-detect / auto-install the
drive without user intervention once this condition has been met.
Additionally, you will need 3rd. party recording and dvd decoding
software in order to use all the functions this drive was built to
perform, ie: play dvd movie disks and record to dvd and cd-rw disks.
Windows is sorta limited on what all it will support.... that's the
reason for the additional 3rd. party software like Nero or Roxio and
PowerDVD or WinDVD.
Here is a link to InfraRecorder: http://infrarecorder.org/
make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might bebad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
When you formated you erased the driver you need to use your dvd writer as a dvd writer and player. If your dvd-rom came with a cd use it to reinstall the driver and program it uses. Otherwise you can search for your driver thru the manufacturer website or go to www.driversguide.com and find it there.
Some DVD/CD drivers have two lasers: one for DVD and the other for CD. Not sure if this is your case but looks like the laser for CD discs is gone. The only way to repair it to replace the pickup mechanism. Anyway, it's hard to diagnose your issue as it may be caused by drivers, dust, software that interferes with the CD/DVD drivers, etc.