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  • Amy H.
    Amy H. May 11, 2010

    Did you use the install disk? What are the error messages?


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* check that driver is compatable for particular OS
* delete all the printer installed before.thn go to task manager and kill the spool.exe process
*if u r using a pc in a network
1 .go to printer faxes
2.go to server properties appear in the main menu the driver
4.delete all installed driver
now reeboot the pc & install freshly

Posted on Dec 07, 2008

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