Question about Office Depot Ativa DQ60M Shredder

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XF50D motor won't turn shredder blades

The Office Depot Brand Ativa paper shredder, model XF50D, is not working.  The motor runs but the shredder blades do not turn.  The small gear on the motor is worn down and will not turn the gears to the shredder blades.  How can I get a replacement gear for the motor (part number, price) and repair instructions?

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  • Anonymous Mar 26, 2014

    start button is worn out on P.C. board will not turn unit on. Is replacement board available or the contact switch on the board that is soldered on the board

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Call ATIVIA # 877 777 4357 fax 866 765 0063 and they can help you. I GONNA GET BACK MY $$$$$$$$ .

Posted on Jan 12, 2009

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There is no viable solution.  There are no replacement parts available.  The Office Depot shredder is a cheap low quality product made by a cheap company.  The FIXYA service agreement costs more than the product.  Bad choice to buy the product!

Posted on Dec 10, 2008

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Posted on Jan 02, 2017

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