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I am trying to restore my gateway laptop at the moment because I have a really bad virus that I can't get rid of, and I also feel I just need to get the poor thing cleaned up. I backed up my things and inserted the cd, restarted, and followed all of the prompts until it got to the system recovery. It began copying the files but only got to 3% before it said "The File: C:\1386\DRV\DTA\DTA.LST cannot be recovered". It gives me the options to retry or abort but retrying does nothing and aborting simply starts the process over again or restarts my computer. Does anyone have any idea what I can do at all?

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The virus has infected everything in ur computer including ur hard drive if u can not get ur recovery cd to work u are going to have to buy a new hard drive for ur lab top

Posted on Dec 07, 2008

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crayzeetrayn
  • 837 Answers

SOURCE: My gateway notebook, model MX6960

Check to make sure there isn't any foreign material or heavy scratches on the disc. If neither of these aplly I would try contacting gateway for another set of discs.

Posted on Dec 09, 2008

6ya6ya
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Posted on Jan 02, 2017

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I have a system crash n need fix my gateway nv53a laptop ow do i do that and what do i need to do as was getting numerous virus attack n system crash on me as gateway/ac


if you have a virus in the hard drive use your security program to do a full scan and delete any virus that is found. If you do not have a security protection program (norton-kaspeshey -mcfee etc then take it to a tech shop and see if they can help

Feb 15, 2015 | Gateway Computers & Internet

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How to restore factory setting on gateway model mt6705


Step 1:
Restoring your Windows 7 Gateway computer to its original factory settings is a great way to get rid of pesky viruses you can't seem to remove from your computer, or simply to remove old programs and files from your computer and start with a clean slate. Your Windows 7 Gateway computer will likely run faster as a result of deleting old and unnecessary files. It's also a good idea to restore your Windows 7 Gateway computer to its original factory settings if you plan on selling it, or passing it along to a family member or friend.

Recover From Windows 7 Home Screen Click the "Start" icon in the lower-left corner of your Windows 7 home screen. Click "All Programs" in the Start menu, then click "Gateway". Click "Gateway Recovery Management" to open the Gateway Recovery Management program. Click the "Restore" header, then click "Restore System To Factory Default". Click "Yes" in the "Confirm Restoration" dialog box, then click "Yes". Click "OK" in the dialog box warning you that all of the personal data on your computer will be deleted. Your computer will automatically restart. When your computer restarts the restoration process will begin. The process could take anywhere between 30 and 90 minutes. Click "OK" when a dialog appears telling you that the computer has been restored to its original factory settings and that you need to reboot your Gateway Windows 7 computer. Your computer will reboot. After the computer restarts you will need to configure Windows 7 with your personal preferences. b> Recover at Startup Turn on or restart your computer and hold down "Alt" while clicking "F10" during startup until you are redirected to the Gateway Recovery Management program. Click "Restore System From Factory Default". Click "Next" to begin the restoration process. The process could take anywhere between 30 and 90 minutes.

Feb 25, 2013 | Gateway MT6705 Notebook

1 Answer

GATEWAY WINDOWS 7 FACTORY


Restoring your Windows 7 Gateway computer to its original factory settings is a great way to get rid of pesky viruses you can't seem to remove from your computer, or simply to remove old programs and files from your computer and start with a clean slate. Your Windows 7 Gateway computer will likely run faster as a result of deleting old and unnecessary files. It's also a good idea to restore your Windows 7 Gateway computer to its original factory settings if you plan on selling it, or passing it along to a family member or friend.

Recover From Windows 7 Home Screen Click the "Start" icon in the lower-left corner of your Windows 7 home screen. Click "All Programs" in the Start menu, then click "Gateway". Click "Gateway Recovery Management" to open the Gateway Recovery Management program. Click the "Restore" header, then click "Restore System To Factory Default". Click "Yes" in the "Confirm Restoration" dialog box, then click "Yes". Click "OK" in the dialog box warning you that all of the personal data on your computer will be deleted. Your computer will automatically restart. When your computer restarts the restoration process will begin. The process could take anywhere between 30 and 90 minutes. Click "OK" when a dialog appears telling you that the computer has been restored to its original factory settings and that you need to reboot your Gateway Windows 7 computer. Your computer will reboot. After the computer restarts you will need to configure Windows 7 with your personal preferences. b> Recover at Startup Turn on or restart your computer and hold down "Alt" while clicking "F10" during startup until you are redirected to the Gateway Recovery Management program. Click "Restore System From Factory Default". Click "Next" to begin the restoration process. The process could take anywhere between 30 and 90 minutes.

Feb 15, 2013 | Gateway LT2021u Netbook

1 Answer

Desaster


If the board on a hardrive is bad, it is UNLIKELY that replacing the board will make the drive work. The original may have "tuning" to the disk that a replacemnt doesn't have.

To avoid data loss you would probably have to go to a recovery outfit and pay plenty.

Sep 09, 2009 | Gateway GT4015E AMD Athlon 64 3500+ 2.2GHz...

2 Answers

Really bad virus whipped me out


Have you seen this article?
If you can turn off the auto restart to get a stop error code from the blue screen, that will help you to diagnose this error. Press F8 as it boots and disable the auto restart. Then reboot and note the exact error code reported. Write back with that info and we'll help you to sort it out.
You can look up codes here.
Also helpful links for blue screens here, & here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Aug 01, 2009 | Microsoft Windows Vista Home Basic Edition

2 Answers

Laptop has virus, need to restore to factory settings


Hi,
you can try using windows system restore : Which restores your machine to an earlier date.
Start : Programs : Accesories : System tools : System restore.
Thanks,
Fame !

May 31, 2009 | Acer Extensa 4620-4648 Notebook

2 Answers

My computer keeps restarting why??


HI, your system has contracted a nasty virus that has destroyed a vital system 32 file that is needed for stability. You will have to preform a restoration to bring back stability and continuity. A good way to do this is to use the system restore disk that should have been delivered along with this unit. if you don't have this disk, you can use a Windows Xp install disk as well. be sure to wipe the partitions and reformat the drive to rid the system of this horrid virus attack.

Mar 09, 2009 | Gateway GT5056 PC Desktop

1 Answer

My laptop turns off ramdombly some times it last one hour on. sometimes only 1 minute its a laptop gateway 7330gz with windows xp home problem is i had a virus so i decided to do a restore with back up...


Try installing a fresh copy of Windows XP Home and update your antivirus. Avast is a free antivirus that is robust enough to get rid most of high threat viruses.

Sep 23, 2008 | Computers & Internet

1 Answer

Dell Precision M90


Try installing other anti-virus like NOD32 or karspersky. You can also try to do a system restore, this may or may not solve the problem though,also using the system restore may get rid of some application you have install prior to the date you will revert it to.

Or you can try this online virus scan

http://housecall.trendmicro.com/
http://www.bitdefender.com/scan8/ie.html
http://www.kaspersky.com/virusscanner

have them scan your system (its free),that way you'll know if your computer really has a virus or not.

Apr 30, 2008 | Dell Precision M60 Notebook

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Mar 27, 2017 | Norton Computers & Internet

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