Question about Ricoh Aficio SP C410DN Laser Printer

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Paper pick-up for by-pass tray won't work

Hello,

I have a Ricoh c410dn.

When I load paper in the by-pass tray, the printer normally sucks in the paper half way and then pauses awhile before it sucks it in the rest of the way and prints it.

Now, when it should **** it in half way, it stops and tells me that there is a paper jam and I must open the front and remove the paper; but it never sucked it in. There is no paper jam.

It works fine for the bottom tray (called Tray 1).


Thanks for any help you can give.

Henry

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OPEN BACK AND LOOK FOR A SMALL PIECE OF PAPER FROM PRINT JOBS PAST THAT MAY HAVE JAMMED ...FOLLOW THE PAPER PRINT TRAIL, CHANCES ARE YOU WILL FIND SOMTHING BLOCKING THE PATHWAY!

Posted on Dec 07, 2008

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