Question about HP Office Equipment & Supplies
If the printer is out of the Box, don not try any other ink cartridges, becoz you must use the HOST ink cartridges that is shipped with the printer for the first time.It seems that it is problem with Host ink cartridge.
You can check the cartridge whether its a Host ink cartridge or normal one by looking at the serial number.If Serial number starts with C9, it Host; if it starts with C8 its normal one.
Only HP can replace it , none of the store sells Host ink cartridges, they sell the replacement ones.
You can either call HP tech support or, return the printer to staples.
Posted on Dec 07, 2008
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Posted on Jan 02, 2017
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