Question about Tomtom ONE GPS Receiver

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Can't connect to tomtom home

So if this dosn't work, I can return for a refund.

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If the unit is defective, you should be able to get an exchange by contacting TomTom customer support. If you have made any recent updates to your software, make sure all of your drivers are up to date as well.

Posted on Dec 08, 2008

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Click the Windows Start button and then click Documents. Open the following folder: TomTom > HOME > Download > complete > map. You see a folder with the name of the map you were trying to install, for instance Europe or United_Kingdom_and_Republic_of_Ireland. Open this folder.

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Download the TomTom Home application and install it on your computer. Connect the unit to the computer, turn it on and when it asks you to connect to computer tap Yes. The Home application will launch and communicate with the GPS. You will have to supply a valid email address and finalize the registration. The update should then be done automatically.

You should update all:
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If for some reason the updates cannot proceed you may be well advised to return the unit for an exchange or a refund as it may be defective.

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This is not a solution, it is a new problem
my tomtom was working fine until I connected it to my computer using the latest TomTom Home. It now flashes a white cross and TomTom Home says "No device connected". My TomTom is useless now and does not work anymore.

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Try to use another computer or another usb port for it. You could also try different usb cable that fit´s into tomtom´s connector.

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I have the same problem in NL.. TT Home has problems downloading over Wireless connections.
Try connecting the computer to the internet via a cable. You may have to restart TTHome or maybe even your PC. The download should be quicker and more reliable :)

The problem is related to the MTU size and working around that can be very technical.

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