Question about Magellan eXplorist 210 GPS Receiver

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Computer fails to "see" the 210 when attached by USB

Although the unit says it is communicating with the host computer, the unit doesn't show up on the computer as an external device. It's as if the 210 isn't there. As a result, I can't delete old map sets or enter any new ones. We've tried it with four different computers and with a new USB connector cable, but with the same result in every case.

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  • tom_kupferer Dec 28, 2008

    I tried it with XP, Vista and even open source operating system. Same result in every case

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I talked with Magellan Support today (12/26/08). Their solution was to borrow a friends Windows XP system. I did and it worked. They DO NOT have a solution for Vista and claim that since Vista came afterwards they are not accountable for making it work on that O/S.

Posted on Dec 27, 2008

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Your computer uses USB Mass Storage Mode to detect your Garmin unit. If your computer does not detect your Garmin unit, you can try these troubleshooting steps:

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What is happening is your computers are not recognizing your unit. Means you have to update unit via the registered site for updates.
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first Perform a hardware reset to return the minor settings of the GPS to the original condition. Press the small "Reset" button on the side of the unit for several seconds until it powers off and powers back on.

If that doesn't solve the problem, then it means you will have to perform a firmware upgrade to put the GPS back in order.

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https://my.garmin.com/mygarmin/registrationGettingStarted.htm?productType=auto&categoryType=AUTO

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