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I have white vertical lines thru my printouts, about an inch apart. I have tried deep cleaning and aligning the print head. Problem not solved. What do you think this is about?

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  • mrs6319 Dec 07, 2008

    I have an i250 Canon Printer.

  • mrs6319 Dec 07, 2008

    I have deleted and reinstalled my canon i250 printer as you suggested but that did not solve the problem of vertical white lines on the printouts. I have done a deep cleaning and printer head alignment also. These vertical white lines are about 1 inch apart on the whole page. I need more HELP!!!!

  • mrs6319 Dec 09, 2008

    Well, the solution is to replace the printer. I hoped it was repairable but thats' not usually a practical solution since it's not that expensive and basically another 'throw away'. I appreciate the quick response from Canon.

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I would recommend just replacing the printer as it is not worth the price of repair. You can get a comparable model for as little as 25 or 30$. If you need any help locating a comparable model I will be more then happy to assist you. Please take a moment to accept and rate my solution accordingly.
Thank you,
Lee

Posted on Dec 07, 2008

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Hi It sounds like the drum may need to be replaced. The streaks may be caused by sections of the drum no longer being able to hold a charge and therefore, toner will not properly stick to the paper in those sections and you'll be left with long white streaks on the paper. This is a usual symptom of a bad drum.

I just want to know that which did you try to use to scan. is that by using the ADF (automatic document feeder) or using the scanner glass?

Posted on Dec 07, 2008

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  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    try this




    1. Unplug the power cord and the phone line from the wall.

    2. Open the control panel.

    3. Pull the roller lever forward, and then lift the white roller out of the All-In-One.

    4. Note: The scan lens is located under the white roller.

    5. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.

    6. Reinstall the white roller.

    7. Reconnect the power cord and the phone line.

    8. And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..
    Good luck..

  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.


  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    DID YOU CHECKED DRUM

  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    It sounds like the drum may need to be replaced. The streaks may be caused by sections of the drum no longer being able to hold a charge and therefore, toner will not properly stick to the paper in those sections and you'll be left with long white streaks on the paper. This is a usual symptom of a bad drum.


  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    Focus in the laser beam pathway, there is some thing cut it.
    Thanks



  • ABHISHEK.C
    ABHISHEK.C Dec 07, 2008

    I TOLD KNOW IT IS DEFINITELY DRUM PLEASE CHANGE IT,,,,,,,,,,,,

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Can you please provide us the brand and model of this printer so we can help you better, and also you can try to uninstall/reinstall the printer software and see if that will fix the problem....

Posted on Dec 07, 2008

  • Mark Gil
    Mark Gil Dec 07, 2008

    If that is the case a print head replacement is needed for this, because the print is already bad....

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Is the printer a newly buyed or

Posted on Dec 07, 2008

  • JITHIN ANTONY Dec 07, 2008

    is the printer a new one or it has been using for many years.

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Hi,

Please let me know the make and model no.of your printer.

Posted on Dec 07, 2008

  • Priya darshan Dec 07, 2008

    I will be waiting for your reply.

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    mp780_openbutton.gif
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      mp780_scanunit.gif
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    mp780_innercover1.gif
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    mp780_innercover2.gif

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