This is a 1991 Toshiba TV but still performs like brand new except for the sound went out all of a sudden and can't get it back on. I have tried all the simple things like making sure the speaker was in the "on" position, etc. Wonder if you have ran into this before?
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I do not understand why the set cannot be returned but I would be interested to know if the low sound is on TV or DVD only or both.
Some of these sets have a tiny audio circuit that puts out fairly low sound levels---unless a as is sale the set has to be fit to be used, go after the store first for refund or exchange for another brand or Contact Toshiba==set may be up for a exchange if enough folks complain.
you have to uninstall the sound driver , by going to device manager , and then uninstall the audio and also uninstall realtek or whatever you have software installed , and then try a new download and install it good
if this didnt work dont be sad i have the best solution but first you have to do this
It could be the lamp went out and needs replacement. The Toshiba website states when this happens to unplug the televison for 10 minutes then plug back in. If that does not work then try another power outlet. If that does not work then call for service
2 things that will cause that vertical IC or Yoke! Listen to this one went on service call 2wks ago Customer had a 50 INCH1988 pioneer big screen replaced 3 capacitors resolder poor connections TV is now working like New ?
Heard back from Toshiba. They said to unplug the TV, wait at least 3 minutes, and then plug it back in. This should allow it to reset itself. Sounded too simple, but after doing just that the tv has worked fine for the last three days! Toshiba noted that if this didn't resolve the problem we should contact them to have a Toshiba Authorized service person come check out the tv. It worked for us, hopefully it'll work for you too. Good Luck
Same problem with my new Toshiba 55" LCD.
Also, after being on for awhile, the sound suddenly gets distorted in a fuzzy, echoie kind of way. Switching to a non-digital channel and switching back seems to make that correct itself. I may try a new HDMI cable to see if the problem goes away. Any other ideas?