Question about T-Mobile Dash Smartphone

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Dash Phone freezing up in the WHITE SCREEN

My Dash Phone freezes up in the white screen when I turn the phone on. The only way I am able to turn the phone off is by removing the battery.

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  • rhostein_ Dec 14, 2008

    I have the same problem....I actually spent two hours in Vegas at the T-Mobile store and they could not figure it out either. I was there for business and part of me suspects that they didn't "want" to fix it as they knew I was trapped. At any rate, I am going to try some of the other troubleshooting techniques and see if they help...I'll keep you posted! Frankly, I think the phone is a piece of junk and I want to cancel my whole subscription. T-Mobile in Vegas said I basically needed to buy a new phone and since it is before my two-year commitment, I would have to pay full price...never mind the fact that I have been with this company for over 6 years and my average phone bill is no less than $200 a month....I'm tempted to pay my service fee for breaking my contract and starting up with a company that will value my business! Grrr!

  • liliantorres Dec 15, 2008

    I have the same problem, it is stuck on the tmobile white screen, I tried to do a hard reset and cant get it working, I called tmobile and they said that there is nothing that htey can do and that I should get a new phone.

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  • 625 Answers

This may work for you

Will it just not boot up all the way but just stops?
If so try the procedure at this link: T-mobile Dash Master Reset
If this doesn’t work then proceed to the following guide below.
The Windows Mobile installation may be corrupted.
The only way to fix that problem is by re-installing the windows software on the phone.

from: http://www.howtofixmyphone.com/how-to-stop-t-mobile-dash-from-rebooting-over-and-over/82/

Posted on Dec 19, 2008

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