Question about SanDisk Sansa e250 MP3 Player

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Can't charge !!!!

My Sansa died and i can't turn it back on. please need help,,,

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  • kjrotc Dec 08, 2008

    I dont know if i have the same problem but, I think i accedentally over charged it. Once i plug it back in it shows it has full battery but, once i un-plug it, it shows it has no battery and shuts down.. I dont know what to do.. I need my mp3! ugh..

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  • 8,596 Answers

Sound slike hardware failure, but here are things you can do to rule that out:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 15, 2008

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1 Answer

After charging my sansa clip the unit will not turn on and I believe the battery must have died. How do I change the battery and where do I buy a battery


you should have some electronics experience before attempting a repair like this
rip off the black rubber back
if yours has screw righty tighty lefty loosey
if not cram a small screwdriver in very very carefully and break the back off without injuring yourself
than locate battery pack [looks like watch batteries
unsolder/UN-clip
take battery pack to radio shack [might as well get good ones]
now do the above steps backwards
super glue or black electrical tape [i used that]
or if you really want to impress gray duct tape maybe you could even bedazzle the project?
really its a throw away product i got out the magnifying glass and read the very not-so helpful owners manual that came with my Sansa view
hope this helps please vote

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Hold the the on/off button up for about 10-20 seconds and it should turn off. then you can just turn it on again. I fit doesn't work, then just wait for the battery to die and charge it back up.

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I shut down the computer while charging my mp3


Try plugging in the USB connection again. If that doesn't work, unplug it and then press and hold the on button for ten seconds.

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Hey its Sunil here....
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Is it unlocked? I thought my sansa died a few times, bit it turned out that it was just locked.

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If it freezes up, wont charge or just wont turn on... slide the power button up for 15-20 seconds then turn it on. That should work everytime. good luck

Aug 13, 2009 | SanDisk Sansa e250 MP3 Player

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It wont turn on !!!


My Sansa won't turn, and its been giving me a lot of difficulties since I bought it. It just turned off and like died. It won't turn back on. HELP!!!

Jan 22, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers

My sansa e250 mp3 player is not turning on and charging.


i had the same problem.  the solution i used was to unscrew the back and pop the battery out and put it back in.  the only other option is to wait for the battery to die, which can take a while.  it's definitely a flaw with the sansa.  its happened twice within 6 months...  good luck

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

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