Question about Maytag Neptune MAH5500B Front Load Washer

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Door latch doesn't catch

Have to slam the door several times before it catches

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Hello
Welcome

You need to have the latch mechanism replaced or the washer will not run. this is a common wear out part.


Please leave a rating before you sign off

Posted on Dec 07, 2008

  • tamrmikea Jul 03, 2011

    On my machine I bent the bracket behind the latch by pulling to toward you. Now my machine snaps in every time.

  • clemson74
    clemson74 Apr 13, 2013

    This may not be appicable to your model. My model MAH5500BWW has a plastic support brcket that canunot be bent forward. See my alternate solution below. It may just need lubricating.

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Frigidaire gallery washing machine door lock light doesn't come on


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Malbers use a thermal (heat acting) latch to hold the door closed, so it stays latched for about 2 mins after being turned off. This is to give you time to think before you open the door and possibly spill water all over your feet. When the little bi-metallic piece cools off, it bends to one side (inside the latch assy) releasing the catch, and the door can be opened. Sometimes, the bi-metallic part bends OK, but the latch catches and won't release. It just needs a little vibration to free it up. A smack to the latch area (on door or face of Washer) will free the latch.
I tell my customers: Don't pull too ******* the white door handle. If you can't open it with your little finger (seriously) it's not ready to open!

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1 Answer

My malber wd2000 door won't open


Malbers use a thermal (heat acting) latch to hold the door closed, so it stays latched for about 2 mins after being turned off. This is to give you time to think before you open the door and possibly spill water all over your feet. When the little bi-metallic piece cools off, it bends to one side (inside the latch assy) releasing the catch, and the door can be opened. Sometimes, the bi-metallic part bends OK, but the latch catches and won\'t release. It just needs a little vibration to free it up. A smack to the latch area (on door or face of Washer) will free the latch.

I tell my customers: Don\'t pull too hard on the white door handle. If you can\'t open it with your little finger (seriously) it\'s not ready to open!

Nov 14, 2013 | Malber WD2000 Front Load Washer / Dryer

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How can I fix the latch door on this washer?


bit of a tricky one, has the latch broken off? or just not catching? if its just not catching you can drop the catch mechanism out from underneath (awkward!) and replace or reclose with pliers before refitting.

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Malber combo doesn't start


This problem is usually the front door latch "interlock" is not engaging. This is the safety device which keeps you from opening the door and pouring gallons of water on your feet. When you close the door, if the machine DOESN'T recognize it's closed - all electricity is cut off and the machine does nothing. If the machine DOES recognize the door is latched, the latch will lock and you can't open the door (for about 90 secs after you turn it off or unplug it). Does the door LOCK when it's closed? If not, just close it harder several times. A medium "slam" almost always takes care of a "sticky" interlock - and it doesn't hurt anything.

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My maytag nepotune high efficiency model MAH550BWW door does not close properly...have to slam the door several times before the latch closes to set and start the wash cycle


There is wear in the door latch/lock mechanism, It will eventually fail completely and you will have to replace the door lock

Mar 12, 2012 | Washing Machines

1 Answer

Constantly getting an E40 error message and the machine won't do anything. Can you advise what the error is?


Knowing the make and model of your machine would help!!

This sounds like a Zanussi/Electrolux error code. If it is then E40 means "Door open, door interlock, wiring or main PCB"

I'll presume that you DON'T have the door open, so lets move on from there. There is a sensor on the catch when you close the door (Its the one that locks the door when you close it so you can't open it in mid cycle). It also checks if the door is closed so it can lock the door. It MAY be that a good slam of the door will fix the issue because the catch is a bit sticky.

Equally as likely is that at some stage recently you have already slammed the door, or the machine has had a very uneven load that has caused it to shake violently, making one of the 2 wires on the sensor fall off. This will also cause an E40 and is a not uncommon fault.

If the slam doesn't get you anywhere, have a go at the following:

POWER OFF - MACHINE UNPLUGGED FROM THE WALL!

I'm making a few guesses here as I don't know the specific machine

Take the lid off the machine (Usually a couple of screws at the back of the machine at the top, undo them then give the lid a sharp thump with the heel of your hand to push it forward or backwards (The way the lid was held on by the screws should give you a good indication of which way the lis comes off, it MAY even have a couple of screws in the side near the top, hidden under a couple of little plastic caps).

Once the lid is off, take a look at the sensor for the door. It is directly mounted around or on the door catch, so use the position of the catch on the outside of the machine to figure where it is - This is going to be a tight squeeze, it will be made easier if you tip the machine back by 45 degrees so the drup suts back in the chassis and gives you more room.

You should clearly see 2 spade tags on the sensor with a wire on a spade connector attached to each one. If one is off - good news - put it back on (You might want to give it a squeeze with a pair of pliers to tighten the conenctor up a bit so it doesn't happen again.

Reassemble - Job (Hopefully) done.

If the wires were in place and the door slam didn't work, it could be the main control board that is faulty. IF the fix above didn't work, you probably need to call out someone who can test and fix it.

I HOPE I Have the correct machine!!!

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1 Answer

Whirlpool duet we broke the catch that holds door closed on washe


If you are referring to the door latch mechanism on the door facing, the following link explains step-by-step how to replace one:

http://www.fixya.com/support/r3575840-replacing_a_door_latch

If you are referring to the catch on the door itself, it can also be replaced. Just remove the two Torx (T-2) screws that hold it in place and remove. Replace as necessary with a new catch. Replacement parts can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need.


If the model number is correct, the part number for the door latch is 8182634. The door catch part number is 8181651. You can view these parts under the "Door and Latch Parts" heading as items 7 and 9.


If you have any questions, please post back and let me know. I hope this is helpful to you.

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1 Answer

My whirlpool front loader won't start. The lights are on, the door is closed, but when I push the "hold to start" button, nothing happens. Could the latch be broken?


Two things 1) do you have delay start pushed?
2) the door latch cannot energize and catch the keeper this is a limit switch telling the computer (on board controller) that the door is not yet shut. Worst case try 1 slam of the door it cannot hurt at this point of the game.

Apr 18, 2010 | Whirlpool Washing Machines

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