Question about Brother Office Equipment & Supplies

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Hi there my brother fax printer leaves lines on the fax's and when it prints cant seem to find the problem,we have done a printing test and the same problem happens can you help !

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  • fasham Dec 07, 2008

    Is a Brother MFC-665CW

    The lines are verticle

  • fasham Dec 07, 2008

    There are only lines when you photocopy using the lid part and on sent/ received faxes. We do not use it as a printer with our computer so I am not sure about that

  • Jay Glendenning
    Jay Glendenning May 11, 2010

    Let me be sure I understand you. If you print there are lines. If you fax does the receiving fax machine also get lines?

  • Jay Glendenning
    Jay Glendenning May 11, 2010

    What model is your unit? Are the lines horizontal or vertical?

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MFC465CN-PAPER JAM- NONE IN MACH.CANT USE


Sir/Madam

MAKE SURE YOUR BROTHER MACHINE IS THE DEFAULT PRINTER

If the printer driver is not set as "default printer", you can not print. Make sure your Brother machine is set as default printer. If your brother machine is not set as default printer, set it as default printer.

  1. Click Apple Menu and choose System preferences..., click Print & Fax, Print & Scan or Printers & Scanners.
  2. Choose from pull down menu of "default printer".

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DELETE ALL PRINTER JOBS

  1. Click Apple Menu and choose System preferences....

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2 Click Print & Fax, Print & Scan or Printers & Scanners.
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4. 2916a062-c434-48a3-b727-9e6da281214b.gif

For Mac OS X 10.5 - 10.7 users
Choose the print job (1) and click Delete (2).

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CHECK THE PRINTER STATUS

Choose brother machine's icon and click "Open Print Queue..." then check the printer status.

The Resume or Resume printer icon which is surrounded by red lines is displayed in printing when the printer is out of paper or the printer is turned off and on. Click Resume or Resume printer.

For Mac OS X 10.8 or later users


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For Mac OS X 10.5 - 10.7 users
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If you connect the brother printer via USB cable, the error message The printer is not connected or Offline is displayed on Print Queue when the USB cable is disconnected or the brother printer is turned off. Connect the USB cable and turn the brother machine on.

For Mac OS X 10.8 or later users


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For Mac OS X 10.5 - 10.7 users




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If the other error message is displayed on Print Queue, check if the LCD display or LED indication of your Brother machine is not showing some error. If an error is displayed, go to the Troubleshooting section and find a solution.


REGISTER THE PRINTER ICON AGAIN

  1. Choose your printer icon.
  2. Click [-] button to delete the printer icon.

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  1. Click [+] button to register the printer icon again.
In spite of if you click [+] button, the brother machine is not displayed, then the brother machine is not recognized.

If you use the printer via USB connection, reconnect the USB cable or restart the Macintosh or your brother machine.

For Mac OS X 10.4 users

I Suggest You Go To Official Brother Printer Website For Brother Printer Troubleshoot:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000046/faq002646_001.html?reg=us&c=us&lang=en&prod=mfc5860cn_all

Or

If You still having Problem Then Follow Us For Brother Printer Support

Jan 23, 2014 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother mfc-7840w won't receive fax


The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.

Dec 14, 2011 | Brother MFC 7840W Printer

1 Answer

Recieve the fax and print the pages well. But, when I send the fax to other fax it prints two black lines on the right side.


Hello,

The problem should be from the printer fuser assembly, the other party will need to replace there fuser assembly on there printer, once that is done, the problem should be fix.

Take care.

Sep 24, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother (MFC-7340 FAX, Scan, Print) - Can send FAX...


Be sure to have a noise filter on the ADSL line so the line quality is good enough to send and receive faxes.

May 20, 2010 | Brother MFC-7340 All-In-One Laser Printer

1 Answer

Can not add my fax machine ???


your connection for the printer is ok, is your phone jax connected correctly. from the wall to back of printer (in)....and from (out) printer to (phone line in) pc....did you download the brother's printer/fax software completly...when done the test page would print and say fax is ok or not....if ok this will allow you to configure the time/date and rings to answer (your fax # is your home #) note if you have an answering machine and it picks up on the 5th ring (you will be better off setting the fax to pick earlier then the 5th)

May 29, 2009 | Brother Office Equipment & Supplies

2 Answers

Cant receive faxes


First make sure your line cable is plugged into the correct place. Most Brother machines have a plug for Line and a plug for Extension (EXT), make sure it's plugged into "Line".

Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.

Sep 10, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

RE PRINTING OUT AN IMAGE FROM MY BROTHER MFC-215c PRINTER


Neither nor do I press any of these buttons because you can print by help of the photo assistant of windows which will give you a hand.
Simply right click the picture on your pc and click printing. The assistenat will lead you thru the settings. You only have to make sure that your mfc is the chosen as the printer AND you havte to click the printer properties afterwards. The brother printer properties will let you choose the paper size (simply click the offered sizes and have a look at the left side of the window where a small pic can be seen. Beneath the pic you will find the explanation for the choosen setting e. g. borderless/ 4x6 inch etc.) choose the right paper like glossy for photo paper. When done click OK and leave the properties. Click further through the windows assistant and choose the resolution of the picture. Click OK and machine will print the desired pic ;-)

BTW you can do some very smart thing:
print a poster of 2x2 A4 or 3x3 A4 sheets of paper. You can set this size within the printers properties.

Have a look at the manual for further info ;-)

Dec 06, 2007 | Brother MFC 210C All-In-One InkJet Printer

2 Answers

Receiving faxes


First make sure your line cable is plugged into the correct place. Most Brother machines have a plug for Line and a plug for Extension (EXT), make sure it's plugged into "Line".

Go into the menu on your Brother machine and select Fax, then Setup Receive and then select Easy Receive. This will usually solve most recieve problems.
Brother machines come with s default of 4 rings before they will answer, make sure none of your other devices (such as an answering machine) are set to a lower number of rings or the fax machine will never grab the line.

If you have distinctive ring, make sure you have it set up in the machine. There is a section in the owners manual for setting up discinctive ring.

If the machine grabs the line and goes through the motions but nothing comes out on the page (no black print) then make sure you are using a Brother ink cartridge (not refilled or generic) and print out the test page using the "ink" button. Allow the machine to clean a few times and see if the test page prints out correctly. If you are using refills or a generic black, you might have premanently damaged the print head. In this case take it to a service centre to have the head tested.

Oct 25, 2007 | Brother MFC 420CN All-In-One InkJet...

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