Question about Brother MFC 420CN All-In-One InkJet Printer
The printer works fine, but when I try to print 4 x 6 paper it always
jams. I have to take off the back cover, clear the jam message by
turning off the printer...wait, turn on the printer and repeat the
anything else I can try so the small paper will print?
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Dec 21, 2010 | Printers & Copiers
Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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