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System error e74 1 red light on my xbox 360 - Computers & Internet

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If It Says
System Error. Contact Customer Support
It Is The AV Cable That Connects From Your TV To Your 360
Replace The AV Cable

Posted on Dec 07, 2008

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Xbox 360


E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue. Detailed information related to the Xbox 360 warranty and resources for those who require repair can be found at www.xbox.com/support (www.xbox.com/support) .

Microsoft will refund to customers the amount paid for an Out of Warranty repair due to a general hardware failure associated with the E74 error message. Those customers should automatically receive the refund within 4-12 weeks, and no additional action by customers should be necessary. Customers can choose to receive either a refund to their credit card or a check refund. Checks should be received no later than the end of July. If you have any question regarding refund status, contact Xbox Customer Support at: http://www.xbox.com/support/contact .
you can submit a console-repair request online by using the links in the "Additional support" section. To confirm your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
uparrow.gifBack to the top Additional support loadTOCNode(2, 'moreinformation'); If your console continues to display the E74 error message, it requires a repair. For more information about how to start the online repair process, please visit the appropriate Web site: Inside the United States

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

Sep 29, 2009 | Computers & Internet

3 Answers

I have xbox360 1 red light


sorry man this is called the red ring of death and it mean you have to get your xbox 360 replaced

Jul 28, 2009 | E-Machines eMachines Desktop PC

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Xbox360 2 flashing red lights left side of ring


Call 1800-4myxbox
They should repair it
This is a defect that should be covered by warranty.
The soldering has come loose on the CPU.

Good luck!

Jan 15, 2009 | Computers & Internet

1 Answer

Xbox 360 has stopped working all of a sudden red light flashing around the power button of the console?


Hi there

You need to contact microsoft re: this. They're fixing 'red circles of death' for free. They'll arrange pickup and delivery for you.

Nov 15, 2008 | Computers & Internet

1 Answer

I have 1 flashing red light on my xbox 360


Your power box might be bad if you can get your hands on another one even just for a min to try it plug it in and see if it works or try the link idk http://support.microsoft.com/kb/907536

Oct 30, 2008 | Computers & Internet

1 Answer

My xbox 360 has a red light on where the power button is indicated, it is usually green. when i turn the computer on the screen says contact xbox support. the error code is E 74, please advise me on what i...


This is a Thermal issue and surprisingly common for such a "well made" piece of kit

you can contact xbox support any they will charge you for repair of this known common issue

you can repair yourself, there are plenty of online guides to do so (google e74 xbox)

up to you what you do....

Oct 04, 2008 | Computers & Internet

1 Answer

Xbox 360 has no picture and 3 red lights


DUDE LOL that's called a RROD (Red Ring of Death) send it to Microsoft or fix it yourself or have some one who knows what they're doing fix it its not that hard

Aug 30, 2008 | Computers & Internet

1 Answer

MY PS3 60gb WILL NOT READ ANY GAME OR BLU RAY DVD


Seems to me like your PS3s BD Drive died on you. How old is your console anyway? Is it still covered with warranty?If XBOX 360 has 3 Red Lights of Death, PS3 has overheating and BDDL (Bluray Drive does not last!!!).

Aug 28, 2008 | Computers & Internet

1 Answer

Xbox is red ringing...no response on screen.


I take it you mean four red lights in the ring?

According to a Microsoft article:

This issue may occur for one of the following reasons: • The audio-visual (AV) cable is not connected correctly or plugged into the Xbox 360 console. • The console is not detecting the cable. This issue does not occur if the AV cable is plugged incorrectly into a television, a stereo, or a VCR.

The article goes on to discuss potential fixes, so it's worth checking it out.

May 28, 2008 | Computers & Internet

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