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As soon as i turn my laptop on it freezes. i just installed a norton 09; virus protector and since then it doesnt work. what do i do?

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  • liron_tova Dec 07, 2008

    Thanks,
    but how do i uninstall it if everytime i turn it on it freezes. someone suggested doing it in safe-mode, but even then it freezes.

  • liron_tova Dec 08, 2008

    to clarify,

    i can get it into safemode, but then it freezes still, so i cant uninstall... also i dont know how to do this?

  • jpiercej May 11, 2010

    can you go in safe mode? If this is a new product you should have frree support from Symantec. At the least try safe mode and see if you can uninstall or do a system restore. Do you know how to do either of those?

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Most likely a problem with Norton, you should try to uninstall norton.
You can do this in safe mode.


Reboot and keep hitting F* to get the safe mode option screen.

Tutorial Link

Post back here with any new info.

Posted on Dec 07, 2008

  • Dan
    Dan Dec 08, 2008

    I posted a link to get into safe mode. Safe mode runs with very minimal drivers loaded so i fit is Norton, it should no longer freeze up on you. Follow the info on the link I sent you to make sure you are in safe mode.

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Uninstall Norton 09, For Your Antivirus I Recommend A Basic Antivirus, Especially If Your Processor Is Pentium 4 or under

Posted on Dec 07, 2008

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although, not specified what you did but i presume 2 actions:

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