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We had a power cut yesterday and now my machine keeps showing me DE as an error and will not start. we moved recently & I have lost my user guide with the trouble shooting in it. I have turned it off for approx 20 mins then put it back on again but it still shows the DE error - can you please tell me how to reset the panel

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SOURCE: Wont start has error DE

Error displayed table_1.gif Solution
n_de.gif table_2.gif i_1.gif Close the door.
n_4e.gif table_2.gif i_1.gif Make sure the source water faucet is turned on.
i_1.gif Check the water pressure.
n_5e.gif table_2.gif i_1.gif Clean the debris filter.
i_1.gif Make sure the drainage hose is installed correctly.
n_ue.gif table_2.gif i_1.gif Laundry load is unbalanced; loosen any tangled laundry. If only one item of clothing needs
washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE"
error message will be shown in the display window.

n_ce.gif
n_3e.gif table_2.gif i_1.gif Call after-sa

Posted on Dec 07, 2008

SOURCE: Wont start has error DE

your door interlock has failed
and needs replaced

DE is door not locked in a think 5 makers machines error codes

DOOR ERROR is what it stands for

so its a simple repair

you take the top off the machine with power water etc off
and open the door
take the two screws out its lock or unclip it plastic locking clamp
being careful not too damage it
then reach down to the door lock
and unclip the bad interlock mecha
having ordered one from ebay etc
then plug the usually 3 pin to the new interlock and reach down
and relocate it
and screw in the two screws or replace the clip plastics

then
put the machine back water and drain
and then mains

but when you turn the mains on
press and hold either power on or start stop
for 10 seconds then let it go

prob the machine will beep
then do a no washing test
place it on drain spin and see what happens

if you have a DE then the controller board prob has an issue

and thats my spiel

Posted on Apr 28, 2015

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Used it yesterday, fine today. Pushed power, fine. Pushed start, why nothing?


Hello. I will take you through some basic troubleshooting. Being plugged in, display working, choices made, does the machine do anything after the start button is pressed? Examples include locking the lid, starting to fill with water, etc. Did you notice any error codes that popped up in the display? If nothing is happening after pressing start, and there aren't any error codes that have been displayed, the problem could be with the control panel. First, unplug the machine for about 5 minutes to reset the main board, then plug it back in. (You might see a spark and hear a "pop" at the outlet due to the amount of current being immediately used by the machine at idle--this is alarmingly normal!) The machine should give a short beep after being plugged in--this tells you that the main board is alive and receiving power. Try to initiate a cycle again. The circuit board for the control panel might be defective if you get the same results. Important: have you had a power outage recently--such as 3-4 weeks prior? They are NOTORIOUS for damaging boards in the electronic washers.
Part numbers:
8564291--USER INTERFACE BOARD
W10104830--MAIN CONTROL BOARD

Link to pictures of the user interface board
8564291 Google Search
Link to pictures of the main control board
W10104830 Google Search
To initiate automatic diagnostic mode, follow this procedure:
press and hold the spin button for 3 seconds, release it for 3 seconds--3 times(yes, do the 1-one thousand, 2-one thousand, 3- one thousand out loud, lol--I do!) All the lights will light up and you will see "88" on the display. If there are any stored error codes, the most recent one will be displayed--Fxx(example: F2--means there is a stuck button on the user interface board) The machine stores the last 4 error codes--keep momentarily pressing the spin button to see any stored codes until the machine displays a C0. Image 3 has the instructions. The first 2 pix show the sequence of the automatic self test and what will be in the display as each of the machine functions is initiated. See the attached pix below. For any displayed error codes, you can do web searches using your model number and the error code to find out what the meaning is. Let me know what you find--to exit the diagnostic mode, simply press the power button. I hope this helps you!


25944929-e4y2tmipudcmmd02yuhe5yu4-3-0.jpg

25944929-e4y2tmipudcmmd02yuhe5yu4-3-1.jpg

25944929-e4y2tmipudcmmd02yuhe5yu4-3-3.jpg

25944929-e4y2tmipudcmmd02yuhe5yu4-3-6.jpg

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Wont start has error DE


Error displayed table_1.gif Solution
n_de.gif table_2.gif i_1.gif Close the door.
n_4e.gif table_2.gif i_1.gif Make sure the source water faucet is turned on.
i_1.gif Check the water pressure.
n_5e.gif table_2.gif i_1.gif Clean the debris filter.
i_1.gif Make sure the drainage hose is installed correctly.
n_ue.gif table_2.gif i_1.gif Laundry load is unbalanced; loosen any tangled laundry. If only one item of clothing needs
washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an "UE"
error message will be shown in the display window.

n_ce.gif
n_3e.gif table_2.gif i_1.gif Call after-sa

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