Scanner part of my system quit working.

I'm sorry to hear that you're experiencing issues with scanning and saving documents to your Google Drive folder. The error message you mentioned, "An Internal error occurred (255)," typically indicates a problem with the scanning software or the connection between your scanner and Google Drive.
Here are a few steps you can try to troubleshoot and resolve the issue:
1. Check your internet connection: Ensure that you have a stable and reliable internet connection. A weak or intermittent connection can cause errors during the upload process. You can try restarting your modem/router or connecting to a different network to see if that resolves the problem.
2. Clear browser cache and cookies: If you're accessing Google Drive through a web browser, clear your browser's cache and cookies. Sometimes, outdated or corrupted cache files can cause issues with file uploads. After clearing the cache, restart your browser and try scanning and uploading the document again.
3. Update your scanner drivers: Visit the website of your scanner manufacturer and check if there are any updated drivers or software available for your scanner model. Outdated or incompatible drivers can cause scanning issues. Install any available updates and restart your computer before attempting to scan again.
4. Try an alternative scanning method: If you're using specific scanning software, try using a different scanning application or method to see if the issue persists. For example, you can use the built-in scanning functionality provided by your operating system or try a different scanning application altogether.
5. Contact scanner and Google Drive support: If none of the above steps resolve the issue, it's recommended to reach out to the support teams of both your scanner manufacturer and Google Drive. They can provide you with specific troubleshooting steps and assistance tailored to your setup.
Remember to provide them with detailed information about the error message, steps you've already taken, and any specific error codes or messages you encounter during the scanning process. This will help them diagnose and resolve the issue more effectively.
I hope these suggestions help resolve the problem you're experiencing and that you're able to scan and save your documents successfully.

Hi there, you are very near in the solution. Just today i solve the same problem manually. When the system ask this message "where I want the image saved " 1st select the path -- My computer/C:/program file/HP scan jet/ select here the Scanner Icon and press Ok. I mean just follow the location of installation file of your scanner. After that scan the image or else , you will get the success. Thanks & waiting for your success feedback.

check all connections including power and data cable for loose contacts

i found this while i had the same error msg... apparently its actully the USB cable where its does not suffice
here is the link : http://www.fixyourownprinter.com/forums/printer/49111

Thanks
Sanjieev

Most likely the destination folder for the scanning is a shared folder with limited rights. As the administrator, reset the permissions for that folder or redirect the software to a common folder with read/write/creation etc... access.

Also, make sure you are using the HP provided drivers and not those from Microsoft.

Check the location where you are directing the scanner/computer to store the scanned image. If it is full, obviously it cant store. Change the location where there is space.

S. Mohan

tried uninstallin and installin canon scanner drivers..nothing works..still seeing unable to select twian source..

so i tried an alternative..here we go..
on vista 64 os/vista any version..click Start>All programs>Windows fax and scan

next click new scan on top and that got me going.

some say there are issues with the way usb talks to old scanners with new operating systems like mine (vista 64). hope it helps until you find the actual cure.

What is the error message? SCANNER ERROR?
If that is what you getting, turn printer off then open scanner cover- on the left hand side there is a toggle log for scanner, position it to unlock then turn printer on then try scanning/copying again.

if your having a different error message pls indicate the exact error that you are getting.

My 5400 2 scanner worked well with windows XP but will not start with my new computer WINDOWS VISTA.
ERROR message Can not find scanner, check connection
ERROR message 1 unknown error

The scanner was purchased new 1-2006

my installation dick is for Win. XP Version 1.0.1.

while i am trying to scan the images .. i am getting the error code like Code[ffff:0024] while warming up the scanner, besides a sound from the scanner making it power off (light inside the scanner goes off ) so that i could not get scanned anything ... what will be the reason ? please suggest me the trouble shoot kaarthik