Question about HP OfficeJet 6110 All-In-One InkJet Printer
When trying to scan pics etc I get an error message telling me scanner is not connected? Its an all in on if one part is connected they all should be. How can I ge tthe scanner part to work. I have checked all the plugs etc.. Unplugged everything , turned on and off etc. Don't know what else to do. Someone told em to uninstall and re-install my software and that might work. Thats fine but I can't find my disc to do this. :(
I understand the issue, many HP all in one printer can print, but they don't scan. you might a error message "Error occurred while communicating to scanner device..". Before we uninstall the software, we can try resetting the USB composite Devices.Just follow the below steps.
1.Right click on MY computer ->Properties->Hardware->Device manager.
2.You will get Device manager window popping out.
3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.
4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP OFFICEJET 6100.
5.Disconnect the USB and reboot the PC.
6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.
Please response after trying this.
Posted on Dec 07, 2008
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