Question about SanDisk Sansa m240 MP3 Player

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Files are out of order after Sync

I was given a 1 GB Sansa M240 from a friend. We have both had problems with it that I did not have with my 512MB Sansa. I have ripped several audio discs to my computer, but when I sync them to the 1 GB Sansa, at least one file is out of order, thus confusing the storyline! This did not ever happen with my 512MB Sansa. What is the problem here? Any ideas? The file types, etc. are all the same, all from the same audio cd. Thanks,

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  • 1 Answer

SOURCE: computer says no files on device

Open device manager under the Control Panel to view hardware and devices. There should be a tab under portable devices that recognizes the Sansa c250. If their is a yellow exclamation point, then most likely the device has stopped working. Right click on it, and uninstall the device. Unplug your Sansa, wait a couple seconds, then plug it back in. Let it do its thing. If this does not solve your problem, then you should deffinately call the manufacturer.

Posted on Sep 23, 2007

SOURCE: SanDisk Sansa m240 1.0 GB

i cant erase songs on it

Posted on Jan 03, 2008

SOURCE: Sansa m240 MP3 Unknown Artist

Don't rip the CDs with Media Player. Use Sansa software.

Posted on Jan 16, 2008

  • 8596 Answers


The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor

Posted on Sep 13, 2008

  • 803 Answers

SOURCE: Sansa m230 No Longer Syncs with Windows Media Player 11

Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the SanDisk website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Posted on Oct 01, 2009

  • 94270 Answers

SOURCE: I missed the sansa m240 software so iam looing of the sansa m240

You can download the software from the manufacturer's web site at

Posted on Mar 09, 2010

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I cant find place to add music files to my player, SanDisk Sansa m240... I go to my computer open the files and find no music library

use windows media player... open WMP connect your player it should recognize it... use this to sync music to your highlight the songs in WMP right click ... go to add music .. select sync .. once you get the songs into a sync list ... you just sync the sansa...

Oct 16, 2009 | SanDisk Sansa m240 MP3 Player

2 Answers

Cannot delete music files

Try putting the player into the other sync mode (MSC or MTP), you probably put your files in one mode and his are in the other mode. Reconnect the computer after changing the mode and see if you can find them. Changing from MSC to MTP is somewhere in the menu, not quite sure on this model, but look around for it.


Apr 26, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Scandisk Sansa M240 in stops transfering tracks at 8% on Napster

go to yahoo find a driver and then reregister napster it should work

Jan 18, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

I can't get a playlist onto my Sansa m240. I tried the method described on this site, and the name of the playlist came up, but said it had no files.

Creating Playlist
To create a playlist for Windows Media Player, follow these steps:
1. Launch Windows Media Player.
2. Clear the List pane by clicking the Clear List pane button.
3. Click the arrow below the Library Tab then select Create Playlist.
4. Type in the name of your Playlist.
Loading Content 14
5. Click Songs from Library then drag them from the Details pane to the List
6. To rearrange the songs, drag them up or down in the List pane.
7. Click Save Playlist.
Transferring Playlists
To transfer playlists to your Sansa player, follow these steps:
1. Connect your Sansa player to the computer.
2. Select Sync digital media files to this devices using Windows Media
Player on initial connection.
3. Right-click on Your Sansa Player, then select Set Up Sync.
Loading Content 15
4. Select Personal Playlists from the drop down menu on the left pane.
5. Highlight the playlists you want to transfer to your Sansa player, click Add,
then Finish.
6. Synchronization will start as soon as you click Finish. To see the Sync
progress, click on Sync Results.

Dec 05, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Transfer music

Connetc mp3 player to PC
Open Windows Media Player
Go to Library tab and find the songs that you want to transfer
Click on Sync tab
Drag songs you want to transfer to the window on the right that says drag files here to synchronize...
Click Start Sync

Nov 19, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

MP3 files are getting copied into sansa m240, but is not playing.

To format the player directly, follow these steps:
1. Press the Home button to return to the Main Menu.
2. Select Settings from the Main Menu.
3. Select System Settings.
4. Scroll down to Format and select it.
5. Select Yes to start formatting.

Sep 16, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Can only copy or sync 1 song

ok, u know how when it shows up it shows audible, configureation, and record on it, instead of putting the files in audible, put it in record, than when u wanna listen to it, go to record, the songs will be there, hope it works for u too =] good luck

Mar 23, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Error message

yesterday i heard a song in m240, suddenly it display no files , what i will do? tell me

Dec 12, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Sansa m240 1 GB mp3 player - cannot copy files

in the player menu go to settings select USB then switch to MCP

Sep 17, 2007 | SanDisk Sansa m240 MP3 Player

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