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I had a long chat session yesterday. I was told how to fix my printer. Step one was to disconnect the printer from the computer. Step two was to restart the computer. Step 3 was to run the install CD which came with the printer 7 years ago. I have done steps one and two and the install cd is currently running. My problem is that it has been running for about 8 hours now and I am concerned.

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STOP.disconect the printer.remove all drivers associated with the printer.reboot computer.go to printer web site and download updated drivers.reboot.Hook computer back up.Reboot.when computer boots back up it should recognize the printer.it should then install your drivers If not go into control panel..."add new printer".follow the prompts. this should solve all problems but if not i am here to help further.RICHARDM69 

Posted on Dec 07, 2008

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