My Averatec 3150H-01 recently shutdown for no reason when trying to configure Microsoft Office. I am unable to boot up the computer. WHen I try to format the hard drive, using the recovery media, the computer will ask if I want to send some type of ghost output file to an a: drive (which doesn't exist). I have found no way around this problem so far. I gather that the computer is trying to backup some of it's files, but because it wants to do so to the a: drive, It can't, and so I get an error, and cannot use the recovery media. What should I do?
Thanks in advance..
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Re: Can't reformat hard drive
When the pc is booting press F8 to get into safe mode.
When the menu loads up highlight last known good configuration and select.
hopefully the reboot will bring you into windows.
If no luck and if you have a recovery cd you will need to enter the bios F2 or Del on boot up and in advanced cmos settings change the first boot device to CDRom.
Insert your disc and re boot and press any key to boot from cd when prompted.
When given the option to press 'R' for repair or Enter to install, press 'R' as this willinstall windows without you losing all your documents and setings.
Hopefully you won't need to do that as the first part of solution should sort it.
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First - re-seat the hard disk and reboot the computer. If the computer does not boot up then reboot and go into the BIOS configuration to see if the BIOS detects the hard drive. If it doesn't detect the hard drive then it could be faulty. Then the hard drive needs to be replaced in the computer/laptop, Windows installed and the computer or laptop's device drivers plus your programs etc. to get a functioning computer/laptop again.
You can get Bart PE at www.tucows.com online and look it up it will allow you to start-you have no choice. You can start up windows to look at the drive, this is assuming you have Xp or XP professional. It will allow you to reformat the drive, do not format the partition that has the drivers in it unless you have to bart pe also has a disk repair on it to allow you to fix some of the most common problems on windowsxp. If you need averatec's web site for support let me know and I can give you their 800 number so you can call them, there computers are junk I owned one had to replace three mother boards in one year.
Swapping hard drives only works if the hard drive is swapped into an identical computer with the same device configurations, CPU and RAM etc.
The best way to copy or recover data from a working hard drive is to insert the hard drive into an USB hard drive adapter and plug it into a working computer's USB port. You should see this drive as an external hard drive and you can then copy or backup the data onto the computers hard drive or USB memory stick etc.