Question about Sony Dual layer (DRU700A) DVD±RW Dual Layer Burner

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Refuses to read DVD media (commercial movie discs)

Fully functional dealing with cd media, tried DVD media for the first time (movies), drive cant see discs, used Nero showtime dvd player(bundled with drive) have tried windvd, powerdvd, and half a dozen lesser known dvd player software(only one player installed at a time to avoid conflicts) all said "insert disc". Regional setting on 1(US), DMA/UDMA enabled. digital audio enabled. uninstalled/reinstalled drive. Ran Sony's drive diagnostic software and passed, have drive connected solo to secondary ide channel via 80pin cable and have tried 40 pin. Drives firmware updated. system: AMD athlonXP 3000, 1GB memory, Vid card Radeon x700 258mb, W2K SP4. I'm a pc tech and have spent 2 solid days searching forums, faqs, support sites and no joy. What am I missing?

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  • parker berry Feb 17, 2007

    could be, but same problem on 2 different units, on 2 other different computers

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  • 2,961 Answers

This could be a faulty unit as some drives have two lasers one for cd other for dvd.

Posted on Feb 16, 2007

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