Question about Tomtom One XL GPS Receiver
I've been chasing the same problem. My TomTom One only shows Guam maps even though I can see the other maps in the unit from my PC (both by looking at the TomTom as a USB memory device and by using TomTom Home software to see what's installed).
This happened after I downloaded the "latest map guaranteed" map.
Tried all the solutions posted but the one that finally worked for me was to keep updating my TomTom's software using TomTom Home until there were no more updates available After the update tonight, everything now works again.
I did a two backups tonight (using TomTom Home and via Windows directly). Given the really flakey nature of the software (at one point in my journey I got the dreaded red X and took days to fix that) I think I will not connect my unit again. I don't trust TomTom not to turn it into a "brick" again so I’ll live with things as they are.
Posted on Jan 31, 2009
Reinstall TomTom Home and you should be able to update the maps. TomTom's customer support is also very helpful and can troubleshoot you through the issue- http://us.support.tomtom.com/cgi-bin/tomtom_us.cfg/php/enduser/std_alp.php
Posted on Dec 08, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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