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Zanussi ZWF 1021 W The door won't release after the end of any cycle, even empty or spin. What can I do to get the clothes out?

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If the m/c has water in it, then the door lock will remain locked.
Lower the drain hose down into a bucket oe something and let the water run out, it should now spin, but keep the hose laid down.
.
You should then be able to open the dooor.
Check the pump filter, and that the pump is working o/k.

Please leave feed back

Posted on Dec 07, 2008

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First thing would be to check the filter at front of machine as any blockage will cause this problem.
Try this and come back for further assistance.

Posted on Dec 07, 2008

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Hi from retired Englishman in SW France,

Could be water still left in the machine because the drain pump cannot operate efficiently so try this-

I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and hopefully 'coverall' pre-typed guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

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http://dl.owneriq.net/2/2ff74170-aa6b-46f6-a0eb-cfe82f3eb026.pdf

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1. The water hasn't pumped out properly and the washing machine has a pneumatic door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
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