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I have a Gateway laptop computer with XP. It originally had 512mbs of memory. I bought 2gigs of memory and installed it. It worked lightening-fast for about one day. Here is what happened: My wife closed up her Dell laptop and then sit the Gateway on top of the Dell to do some work. After about 30 minutes of using the Gateway, it blacked out. No power or anything. I took the new memory out and reinstalled the old memory; still nothing. What should I do?

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  • chadwickives Dec 07, 2008

    TechJuIi,

    Thanks for the reply.

    I was grounded when I changed the RAM.

    My model is: Gateway MX6439 Notebook

    I did reference the RAM and learned that the system could handle up to 2Gigs.

    However, would too much memory damage the system?



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I was initially confused about the addition of the Dell laptop in the plot before realizing what you are saying:

I think its your RAM. Did you ground yourself while removing or replacing the ram to prevent static shock from damaging the device or memory sticks?

If not, try getting another 512 stick (pretty cheap) from best buy for your gateway and testing it out. Save the receipt.

Also, post the model of your gateway laptop as some computers can not handle large amounts of ram. Most will only allow up to 2x the original amount.

Posted on Dec 06, 2008

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