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First a short explanation of how the Kirby shampoo system works: Kirby uses a “Dry Foam” type of shampoo. Basically, it spreads a shampoo foam solution on the surface of your carpet. This foam needs to stay on the surface of the carpet until it is completely dry (usually 1 to 2 hours depending on temperature and humidity) As the foam dries, it soaks up grease and dirt. You then vacuum the carpet and up comes the shampoo residue along with the absorbed dirt and grease. It does a very good job on the surface but will not extract stains from the bottom of the carpet or carpet pad. Several other brands such as Electrolux, Hoover and Koblenz make Carpet Cleaning machines that use the same system. So, you’ve read your manual, you’ve removed the carpet cleaning nozzle and the bag assembly from your Kirby, you’ve installed your shampoo tank and carpet shampooing nozzle tray and you start to shampoo but all you get on your carpet is a puddle of soapy water and no foam. Here’s a few things to look for:
Make sure you are using a Dry Foam Shampoo(preferably Kirby) and NOT an extraction shampoo, the Rug Doctor shampoo you had left over from your last rental will not work.
Make sure you have the correct mixture. If you are using Kirby Dry foam shampoo you simply fill the tank with water and put a tank cap full of shampoo in with the water. You can use other brands of “Dry Foam” shampoo, but the mixture ratio may be different, so read the label first.
Don’t reuse last year’s leftover mixture, it’s probably no good.
Make sure a family member didn’t pour any leftover mixture back into the empty shampoo bottle - further diluting a mixture will not produce any foam.
Don’t use shampoo that’s seen extreme temperatures.
Check the tank and make sure that the sponge filter is in place and if it is in place that it is not deteriorated. The sponge filter is located under the tank at the point where you attach the tank to the hole that you removed the bag assembly from.
Check the hose that runs from the tank to the nozzle. It should have a screen in the end that attaches to the tank (older models had a cloth screen with a metal retainer, models after 1989 have a 1 piece metal and plastic screen.
Well with a Kirby shampoo system there is no actual suction to clean up the water, they use a foam to clean if you are using the genuine Kirby shampoo, what the brush does is scrub and collect excess foam, I've used them before and really I'm quite pleased with the Kirby shampoo set it doesn't take as long as my parents Bissell did to dry
MY FIRST QUESTION IS WHAT BRAND OF SHAMPOO ARE YOU USING??? KIRBY IS NOTED FOR REQUIRING ONLY, KIRBY SHAMPOO. PART OF THE REASON IS THAT THEY HAVE A UNIQUE FORMULA THAT WORKS SPECIFICALLY WITH THE KIRBY.
THE OTHER POSSIBILITY IS THE DISPENSER IS PLUGGED AND NEEDS A REAL GOOD CLEANING. ALSO, WHEN APPLYING THE FOAM TO THE CARPET, YOU NEED TO GO REALLY, REALLY SLOW.
THE NARROW BAND OF SUDS DOES INDICATE YOU MAY BE MOVING THE DISPENSER TOO FAST. GOOD LUCK.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=638285 Generic problem for all Vacuums For the first time, I Posted by MHicks on Jun 01, 2008 For the first time, I tried using my Kirby Sentra shampoo attachment. I've lost the manual but found instructions online for making the swap from regular vac to shampoo-er and got it all assembled. The foam laid down just fine; however, when I run the vac back over the foam to pick it up, there is not a stitch of water showing up in the tray. First I thought maybe it was bc I hadn't put that much of the foam/water onto the carpet, but 12 hours later, the carpet is still wet in spots. Clearly my assembly wasn't 100% but I don't know how to figure out what's wrong. Help! Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. In a case like this I would contact the factory, by the sounds of things you did everything right but it is a dry foam shampoo and some moisture will get into the carpet. I will list the Kirby factory phone 3 listed below for your assistance with this problem. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://kirby.com/Contact Us by Phone United States and Canada: 1-800-494-8586 Between the hours of 8 a.m. – 5 p.m. (EST) Monday - Friday United Kingdom: 0800-328-1247 Europe: 00-800-5472-9272 South Africa: 0800-203-222 Contact Us by Email Complete the online Form to Submit Your Comments or Questions Contact Us by FaxUnited States and Canada: 216-529-6146 Contact Us by Mail Consumer Relations Department The Kirby Company 1920 West 114th Street Cleveland, OH 44102 http://www.a-1vacuum.com/1-800-657-1874Customer Service Thanks, Don the Vac Man Go Ahead. Use Us.
The machine does not actually suck the suds up.
Basically the machine lays the foam down which then crystalises and absorbs the dirt in the process.
Once this has had around - 4-5 hours to dry then you vacuum up as normal taking the crystalised dirt away.
You should really use the Genuine Kirby product as it's very good but you can also you any other DRY FOAM shampoo.
Hope this helps
you dont **** out the water....if you use the reccomended Kirby shampoo there is no need to **** out the water because it is a semi dry liquid ...it will dry by its self in about 1 hour....I,ve been with Kirby for 16 years now ...i will know