Question about Maytag Neptune MDE5500AY Electric Dryer

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My mde5500ayw shows the 08. the start switch doesn't work

The dryer works if you do a go around. You go through diagnostics etc and it can make the dryer run. I have had 2 responses I have read, one is that it is the circuit board or capacitors on the board and the other is that it is the console and I need a new console w/membrane.

these seem like 2 different things to me. If it's the console, would that just fix the start button problem or is there a real circuit problem even though everything still works but the start button.

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  • nappiecleo Dec 08, 2008

    I also have the 8.8 showing up in the display, but how do you get to the diagnostics? If it is by pressing and holding the Damp Dry button for 5 seconds, I already tried this and It did nothing. The screen display remains at 8.8


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I think I remember that code 08 means that one of the keys on the touch pad are stuck. See my other response about finding the service papers inside the top of the unit, and it will tell you which combination of touch keys to press in order to reset the touch keypad ( Membrane). Just FYI: the membrane is the computerized touchpad, and the console is the computerized circuit board inside behind the buttons and they are connected.

My LED screen displayed 08.8 which basically means the computer circuit board is not working. I was able to find the part at a local supply store for $180.00. I installed it and IT WORKS now!!! :-)

Note: It sounds like your error code is 08 as opposed to mine 8.8. Big difference on conveying what is wrong with the machine. Oh, and the touchpad membrane I was told cost approx. $150.00.

Good luck!

Posted on Dec 09, 2008

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