Question about Sansui 27" TV

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I need to know if you can add close caption

In the menu i can not find an option for it but if the tv can't can the dish box be set for the close caption?


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Yes setup from main menu on dish box

Posted on Dec 06, 2008


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Posted on Jan 02, 2017


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I have a Sanyo Model DP42841 and I want to know how to stop the texting that comes when people are speaking?

If your source is the TV (RF input), then the Caption button on the original remote for the DP42841 will let you cycle through the available closed caption options. If you have a universal remote, you'll need to find a code that lets a Caption (or CC) button work with this TV. This is shown on page 8 of manual. ManualsLib has the manual here: .

If your source is any set-top box, you need to disable the captions on that source. This can depend on the system setup. I know that on one satellite dish receiver, the captions for a second TV on the system had to be enabled from the primary TV. (Then the captions showed on both TVs.) On a IPTV set-top box that I use, to disable the closed captions, I need to enter the Settings menu using a pass code from the provider. Then the setting is under Audio.

I hope this helps.

Cindy Wells

Feb 09, 2018 | Sanyo Televison & Video

1 Answer

How do I turn off closed captioning in HDMI? I've turned it off in tv mode but it still is on. It's annoying

What's the HDMI source? You need to disable the CC on the cable box or DVD player. These are only two of the possible HDMI sources that will provide the captions directly.

Without knowing the source, I can't tell you how to disable the captions. For many devices, you'll need to enter the settings. (Some cable/IPTV boxes will need a passcode to enter the settings menu.) On my IPTV box, the CC option is tucked into the Hardware Settings under Audio. On some satellite TV boxes, I found that the closed captioning had to be turned on at the primary box and that would enable secondary boxes to also show the captions. (It was an annoying feature for a family with one hard-of-hearing guest. They didn't need closed captions on the primary box. The specifics of their set-up and service meant that the secondary box couldn't display captions directly.)

Please add a comment with the HDMI source for specific information on turning off the captions that you currently see on that source device.

Cindy Wells

Nov 27, 2017 | Televison & Video

1 Answer

Can't get closed captioning to work on westinghouse 46" 4680 led tv

What is the video source? Some set-top boxes send a closed caption signal that doesn't match the TV's CC interpreter. For those devices, you need to enable the captions on the set-top box.

I know how to enable captions on one particular Dish satellite box. The steps will depend on if your TV is TV1 or TV2 connected to the box. If the TV is TV2, you need to set the box in Single mode (so both TVs are set to the same channel). This is done with the Mode button on the box itself (highlight Yes and click Select using the Dish remote when prompted to go to Single Mode). If the box is in Single Mode, you won't get a prompt but the unit will go to Dual mode. There is a small LED on the box to indicate Single or Dual mode.

Next press Menu on the remote and go to Properties (9). Click Select and then navigate to Closed Captions (6). Click Select. Go to the Closed Caption On/Off line (1) and press the left arrow and then the up/down arrow to set to the captions to On. Press the right arrow and then Select with Done highlighted. Exit the Menu by hitting Cancel repeatedly.

I hope this helps.

Cindy Wells

Jul 24, 2012 | Westinghouse Televison & Video

1 Answer

How to turn off subtitles on a hitachi tv

This may depend on the signal source of the TV. If you are watching OTA TV (or your TV is interpreting the CC from the cable or satellite signal), then use the CC button on the remote. Alternatively, depending on your exact model Hitachi TV, try using the menu to find a Tools or Options sub-menu and then turn off the CC from there. This could be under a different menu item. If you add a comment with your model number, I'll be glad to give the exact menu steps.

If you have a set-top box (cable, satellite, digital-to-analog converter box, DVD recorder), the captions may be turned on at this source. Then you will need to disable the captions from that box. With a converter box, press the CC button on the converter's remote or enter the menus for that box.

With a Dish TV set-top box, press Menu on the Dish remote, go to Properties (item 9). Click Select and then go down to Closed Caption (item 6), and press Select again. The first item in this sub-menu lets you turn on and off the captions. Press the left button and then up or down arrow followed by Select to change the setting. For other sources, check the instructions for that device or add a comment with the specific source for a solution for that device.

I hope this helps.

Cindy Wells
(the Dish CC procedure is for the box I have to deal with; I can't guarantee that updates/model changes have not changed the procedure.)

Jul 15, 2012 | Televison & Video

1 Answer

How do I make the closed caption bigger. It has a black background and white letters that are too small. How do I fix it?

I suspect it depends on the TV. On my Viewsonic TV, I can select my CC font by choosing Menu > Option > Closed Caption. When the CC is set to On, go to Option and select Font Size.

On a Samsung TV, I use Menu > Setup > Caption. With the Caption set to on, then choose Digital Caption Option and Size.

Note if the captions are being provided by a set-top box, you may need to set the caption size on the box directly.

Please add a comment with your TV manufacturer and model; I'll try to find the specific directions for your TV.

I hope this helps.

Cindy Wells

Aug 12, 2011 | Televison & Video

1 Answer

How do I get the closed caption to turn off? It's been on for weeks, all the time. I've tried to turn it off from the remote: I press "menu", scroll down to "features" , go to...

What is the Source of the video? The captions menu item that you found will only enable/disable the closed captions from select sources, including your TV antenna or RF cable. For other sources (particularly HDMI), you need to disable the captions using the options for that source.

On my IPTV (fiber-optic TV) box, that requires entering the setup menu with a passcode from my provider. Next I go to the Hardware menu and find the captions option under the Audio sub-menu. On one satellite setup, I found that a secondary set-top box could only get the closed captions if they were enabled on the primary set-top box. Thus disabling the captions required accessing the set-top box's menu from the correct TV.

I hope this helps. Please add a comment with your TV source (make and model), if you'd like help finding the CC option menu for that device.

Cindy Wells
(With a slightly different IPTV set-top box, the included remote had a CC button that worked without needing the passcode. The current one doesn't.)

Jan 21, 2018 | Philips 42PFL3704D LCD TV

1 Answer

Closed caption stays on even though the set up menu states the "caption vision" is off

if you are on a cable or dish box caption is coming from the box, on cable turn TV on, box off press menu, get box service menu, turn caption off pretty simple

Aug 09, 2009 | Sony FD Trinitron WEGA KV-32FS120 32" TV

2 Answers

My JVC tv won't stop showing the captions when people are talking, how do i turn it off? i have tryed switching it from SAP, to MONO, to STERO and it still won't work and the only closed captions options...

SAP, MONO and STEREO have nothing to do with Closed Captioning, those are audio settings.

The closed caption options usually include: CC1, CC2, CC3, CC4 etc.

Some cable and dish providers also include Closed Captioning options. Make sure that they are turned off not only on your TV but through the cable or dish set top box.

For more information we would have to know the model number.

Aug 04, 2009 | Televison & Video

1 Answer

Since we upgraded our cable tv service to HD/Digital the closed caption button will not work on our TV. When you go into the TV menu and then to settings the closed caption option cannot be accessed. We...

Hi martymeowmy name is Mike Houston of DISH Network and after reading over your post thereare some things that can be done. Please press the buttons of MENU-6-9 and youwill be on the Closed Caption screen and press the tab that says Captionson/off and make sure the ON tab is checked.

Apr 03, 2009 | DISH Network 811 HD DTV Receiver

1 Answer

Closed captioning is activated. HOw do I cancel it WITHOUT remote

Unfortunately, many sets these days do not allow you to access the closed captioning options without a remote. The good news is that universal remotes do and they are relatively cheap. When you look for a universal remote, be sure that it has a menu button on it. Expect to pay between $5-$7 for one.

Mar 19, 2009 | Televison & Video

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