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The CC (closed caption) option is usually set (on or off) from your TV's menu screen. From your remote (or TV), select the Menu, then look for Settings, and when you see CC .... you can turn it off. If you provide the TV model, more specific instructions can be provided.
When you turn it off are you going into the setup menu to do this?? if so after it comes back on and you go back to the menu and you see it..as "on" You will need to save your settings before you exit out of the menu
There is a Menu button on the TV for the TS2554 C101. Press this button to get the OSD menu. Then press the vol +/- buttons to highlight Set. Use the Ch +/- buttons to get Closed Caption. Then press Vol+ or Vol - to get the closed caption menu. Use the Ch+/- buttons to set the desired closed caption setting and then press Vol + or Vol - to confirm the selection. Press Menu again to exit.
This will only help if the captions are being interpreted by the TV. If there are open captions, they will not go away. If the closed captioning is on at a set top box, you will need to turn them off using the controls for the set top box. (I know satellite receivers have independent captions available.)
I hope this helps. If your TV doesn't have a menu button on the set, you will need a remote that has a matching Menu function. Some universal remotes should have this feature.
First look for the cc button (closed captioning) on the remote control. Press it several times back to back to scroll through the various options. Finally press the button until you see that it has cycled to "off." If this doesn't work then Press menu and locate where the closed captioning settings are. You will see that you have the closed captioning set up for text. When you go into the closed captioning menu category and select off the black box will go away.
That is a problem, the original remote is needed for all options, you could go to the nearest TV repair shop to see if they might have good used one for your model. Some tv tech's keep a large box of remotes for that purpose. The only other option is contact the company for a new remote if they are still available.
What is the TV source? Could the captions be coming from that source? If it is, try disabling them from the Menu for the set top box (cable, satellite, DVD).
There is a menu button on the TV that will let you access the OSD if the Child Lock is not enabled.. Then the same directions apply Set > Closed Caption (Off, CC-1, CC-2, CC-Mute). If you can't access the menu directly, then the control board may be bad. Try shopjimmy.com for used parts with minimal wear (sets that were broken in shipping) or another supplier. You will need to open the TV and get the part number of the current board.
I hope this helps.
Cindy Wells (the set-top box issue is one I have dealt with. A neighbor with an older TV needed to use the captions from the satellite receiver set to single mode to get captions for the visiting relative. This meant that both sets watched the captions until they were turned off. The main TV still showed the captions if they remembered to reset the receiver to Dual mode.)
Unfortunately, many sets these days do not allow you to access the closed captioning options without a remote. The good news is that universal remotes do and they are relatively cheap. When you look for a universal remote, be sure that it has a menu button on it. Expect to pay between $5-$7 for one.
Check the cable box to make sure the captions aren't truned on in the cable box.
If not -if it really is the Magnavox caption service- then -
This is assuming you have the original remote:
1 Press MENU to show the on-screen
2 Press VOL+ or VOL- until SET is highlighted.
3 Press CH+ or CH- repeatedly to
highlight CLOSED CAPTION.
4 Press VOL+ or VOL- to display the
CLOSED CAPTION menu.
5 Press CH+ or CH- to select the
closed caption you want (OFF, CC-1,
CC-2, or CC-MUTE). CC-MUTE sets
the TV to show closed captions when
you press MUTE. The TV volume will be
disabled until you press MUTE again to
restore the sound.
6 Press VOL+ or VOL- to confirm your
7 Press TV/AV/EXIT to remove the