Question about HP Officejet 4315 All-in-One Printer

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Printer connected but not working.

I installed my printer locally but its not printing anything when i want it to.

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Hello,

I would suggest that you disconnect the usb cable from the printer. Then uninstall all programs related to the printer through Add/Remove Programs in the Control Panel.

After restarting the computer with the printer still disconnected you can follow the directions below to download the latest drivers.

To download the drivers you can go here. When the page opens you will need to choose your operating system. Then, from the Drivers section I would choose the full feature driver.

Once you click that, you will see a Install Now button that will allow you to immediately install the software and/or a Download Only button that will allow you to download the file for later installation.

Either option will have a link below them that says View Directions which can be used to get step by step instructions for installation of the drivers.

Posted on Jan 04, 2009

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