a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
if its a bissell,go to bissel .com and request a manual sent to you.there should b a cartridge that you push a button to unlock so u can fill it with water or carpet shampoo.I fill mine half water half carpet shampoo. then u put it back on ,make sure it either clicks or snaps on.plug in and turn on,they usually have a button that turns that say wash or rinse.it depends on your machine.
BISSELL User’s Guides can be downloaded at www.bissell.com
On the front page under Customer Service click on User’s Guides and enter the model number of your unit.
User Guide will be displayed as a PDF file.
The Scotchguard is going to be dicey inside the Bissell, yes, as you have learned the hard way.
I think the Bissell and the Hoover shampoos sold for their carpet cleaning machines are reasonably safe to use in the Bissell. My own personal favorite for use with the Bissell is the Hoover Premium Pet Formula, which is pricey but effective even if you don't own pets. I also pre-treat stained areas with Resolve Carpet Cleaner, a few minutes before using the Bissell.
I don't know what will happen with your home brew containing Dove. It may work well.
First a short explanation of how the Kirby shampoo system works: Kirby uses a “Dry Foam” type of shampoo. Basically, it spreads a shampoo foam solution on the surface of your carpet. This foam needs to stay on the surface of the carpet until it is completely dry (usually 1 to 2 hours depending on temperature and humidity) As the foam dries, it soaks up grease and dirt. You then vacuum the carpet and up comes the shampoo residue along with the absorbed dirt and grease. It does a very good job on the surface but will not extract stains from the bottom of the carpet or carpet pad. Several other brands such as Electrolux, Hoover and Koblenz make Carpet Cleaning machines that use the same system. So, you’ve read your manual, you’ve removed the carpet cleaning nozzle and the bag assembly from your Kirby, you’ve installed your shampoo tank and carpet shampooing nozzle tray and you start to shampoo but all you get on your carpet is a puddle of soapy water and no foam. Here’s a few things to look for:
Make sure you are using a Dry Foam Shampoo(preferably Kirby) and NOT an extraction shampoo, the Rug Doctor shampoo you had left over from your last rental will not work.
Make sure you have the correct mixture. If you are using Kirby Dry foam shampoo you simply fill the tank with water and put a tank cap full of shampoo in with the water. You can use other brands of “Dry Foam” shampoo, but the mixture ratio may be different, so read the label first.
Don’t reuse last year’s leftover mixture, it’s probably no good.
Make sure a family member didn’t pour any leftover mixture back into the empty shampoo bottle - further diluting a mixture will not produce any foam.
Don’t use shampoo that’s seen extreme temperatures.
Check the tank and make sure that the sponge filter is in place and if it is in place that it is not deteriorated. The sponge filter is located under the tank at the point where you attach the tank to the hole that you removed the bag assembly from.
Check the hose that runs from the tank to the nozzle. It should have a screen in the end that attaches to the tank (older models had a cloth screen with a metal retainer, models after 1989 have a 1 piece metal and plastic screen.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=618960&thid=565019 Bissell ProHeat 2X shampoo carpet cleaner Posted by boomerboo on May 02, 2008 I don't have the instruction for this machine; if you could help me with were to put the water and cleaning solution and how much. Thank you, Sharon my email address is firstname.lastname@example.org Comment by boomerboo, posted on May 02, 2008 I need direction on how to use the shampoo carpet cleaner Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Bissell 9500 ProHeat 2X Clean Shot Upright. The best place to get the owner’s manual for the Bissell is to check the Bissell website or to call the Bissell factory or manufacturer and give them the Model # of your unit and they will mail you out one. Always use genuine Bissell products made for the model that you have for best results. So check with your local factory authorized vac dealer that carries and services Bissell. I will give you the Bissell factory phone # listed below for further questions. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.bissell.com/Customer Service1-800-237-7691 Hours of Operation Monday thru Friday 8:00 am to 10:00 pm EST Saturday 9:00 am to 8:00 pm EST Mail To: Headquarters, Bissell Homecare Inc P.O. Box 3606Grand Rapids. MI49501 Thanks, Don the Vac Man Go Ahead. Use Us.