- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You will should be able to find information on that error for your printer by entering "error 5100" without quotes in the search box here. Then press Search. Then choose result 1 and follow the steps. Each step will have more detail available by click that steps link.
Hope this helps. Please remember to rate this information.
error code 5100 means it cannot recognize the follwing UO51 cartridge. A lot of the time the cartridges need to be re-set. for this :--
Remove both cartridges, turn off the printer for a few seconds. Then, restart your printer and wait for it to warm-up. When it's finished warming up and you see the error code for missing ink cartridges, open the printer and insert both of them and close the printer.
That might take care of it because the restarting of your printer, "fakes it out" every once in a while.
Try this... it worked on my MP450... Turn the printer on and open the lid, it shows the cartridges. Now let the cartridges settle to the left. You can notice that the cartridges run on a metal belt. It might be dirty, mine showed a black stripe on it. Take a cloth, a cleenex will be fine and clean it up. Move the cartridges to the right (force them with your hand) and clean the part of the belt left behind them. Now turn it off, close it up and turn it back on. It should work
Have you taken the printer apart? as the issue I had with our spare printer was that the home mechanics around here had taken ours apart for some reason and had not put the paper roller pin back in correctly. it was sticking out preventing the ink tank holder from moving.