Question about Philips GoGear SA178 MP3 Player

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Recognizing as MP3 player or removable device

My computer does not recognize my Philips GoGear SA13335 MP3 as an MP3 player, or a removable device, and i've tried almost everything a note at the bottom keeps popping up saying Found New Hardware MTP Device, but it does not do anything and when i go to my computer, it does not show a removable device, any help?

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Re: Recognizing as MP3 player or removable device

Try reinstalling the software that came with the unit. Go into device manager & see if the unit shows there, & make sure there are no conflicts. Your owner's manual may also have a tech help number to call.

Posted on Jul 20, 2007

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Problems with Philips GoGear Vibe MP3 audio video players.

At times you'll find some problems with your GoGear player. Like its freeze, displays "file system error", or hung up on updating 99% or your computer not recognizing it. Most of these problems could be solved with few simple steps. <br /> <br /> Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on. <br /> <br /> If that doesn't work, you can format the player. Provided its recognized by the computer. Contents may be removed by using this function. So make sure to back up your contents. Here is how to do this:<br /> <br /> Connect your GoGear player to your PC. On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format". Disconnect it once the format is complete.<br /> <br /> If that doesn't work, you can repair the player. To repair it you must have the software that came with the player or you can download it from the Philips suppot site. <a href=""></a>. Players that start with SA1xxxx uses Device manager and the Players that start with SA2xxx uses Philips Songbird. <br /> <br /> Here is how to Repair your GoGear MP3 player using Device Manager:<br /> <br /> Launch Device Manager and click the Tool menu and select "Repair my Philips GoGear", then follow the instructions to perform the repair process. <br /> <br /> Here is how to Repair your GoGear MP3 player using Philips Songbird:<br /> <br /> Launch Songbird and then connect your player to your computer. Select "Repair my Philips GoGear" under the "Tools" menu. Follow the instructions given by the pop-up windows to perform the repair process. <br /> <br /> *Contents may be removed by using repair and format functions. So make sure to back up your contents.<br /> <br /> Most of the problems can be solved with repair function.

on Feb 26, 2011 | MP3 & Digital Media Players

1 Answer

Computer not recognizing m

Connect it with the USB cable and if that dosen't work install the software that came with it. If your memory card for the device is removable use an adapter to connect the card to the PC.

Jan 02, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My gogear if frozen. Will not power off.

Hello :

Your GoGear may not respond to button presses from time to time. This is often caused by an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.


Apr 18, 2010 | Philips GoGear Flash MP3 Player

1 Answer

My computer is not recognizing the philips Go Gear MP3 Player.

Hi go to the philips web site, download required software

Apr 17, 2010 | Philips GoGear HDD075/17 MP3 Player

1 Answer

Cannot sync gogear to my macbook

Macbook's are cool, but Philips devices are not Mac compatible - that goes for GoGear's, PhotoFrames, etc.

Aug 06, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

GOGEAR SA 3345/37 - Computer is not recognizing player as a player

The 5125 recognizes copyright-encryption and has an Audiobook feature

The 3345 does not recognize copyright-encryption, and does not support audiobooks - if you want some laughs - the file system in the 3345 has an Audible folder, but the player does not recognize Audible - it was a design fluke

Philips 2008 models are a step down for the 2007 models, if you ask me

Jul 25, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Mp3 not recognized

Unplug mp3 player from computer. Go to Control Panel --> System --> Device Manager --> Uninstall MTP Device. Uninstall all Philips software. Reinstall Philips software from the CD or the Philips website. Replug mp3 player into computer. Good luck!

-Tha Mp3 Doctor

Jul 16, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

When i turn on the philips gogear it says philips,gogear,updating and then it jams

This player has an issue that the latest firmware fixes, re: constant freezing during updating. If you can just get the computer to recognize the player, and load the firmware update then you should be fine. The firmware update should load when you go to the "Update" button on the latest Device Manager (the version of the Device Manager from Philips' website, not from the install CD).

If the computer is not recognizing the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Jun 09, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips gogear

Windows XP has a native driver that will work - if your computer is not recognizing the device, then unplug the GoGear from computer, turn your GoGear off, and hold in the volume+ button. Reconnect the GoGear to your computer while still holding the volume+ button. After 5-50 seconds, Windows should say Found Hardware Wizard and will load/reload the needed drivers.

Otherwise, you may have to reinstall the installation CD (does not work with Vista) - it has a key component called Philips Device Plug-In which needs to be reloaded.

Mar 26, 2008 | Philips GoGear HDD6330 MP3 Player

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