Question about Maytag Neptune MAH5500B Front Load Washer

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Whasher door is locked

I have a maytag washer model mah5500bww that is dead. After trying to find a solution seems like we better buy a new one but the problem is that it is laoded and the door is locked and we dont know how to open it mechanically because there is no signs of life in the machine. thanks

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If you remove the bleach/softener tray, you can reach towards the front of the machine and there is a plasitc cord. Pull this and it will unlock the door

Posted on Aug 13, 2010

  • dfooterman May 06, 2011

    WOW, PULLED THE CORD AND DOOR OPENED. NOW HOW DO i MAKE THIS MACHINE DO ITS JOB. i PRESS START, IT CLICKS TO LOCK THE DOOR AND THEN UNLOCKS IT AGAIN AND WON'T DO THE WASH. I HEARD THAT THE REAL REASON WHY THE MAYTAG REPAIR MAN HAS NOTHING TO DO IS THAT EVERY PROBLEM HE HEARS ABOUT HAS NO SOLUTION IN THE MANUAL OR IN HIS TRAINING. HE JUST TELLS THE CONSUMER TO BUY A NEW ONE AND LIGHTS ANOTHER CIGARETTE..

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Help.....I have one of these wonderful maytag front loader washers too mah5500b. It seems I have an on-going issue with it either locking me out or my loads in! The plastic pull worked to release, however, I am now suffering with my machine not locking at all! The panel reads "it appears your door is not locking call for service" Maytag service support is aweful!! Can you assist? Thanks

Posted on Mar 17, 2011

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Hello,
Try pulling the plug for 5 minutes and the the system may reset it self,
If it is only an electrical glitch.
Let me know how it goes ,
Huuum


Please remember to leave rating before you leave.

Posted on Dec 07, 2008

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Related Questions:

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Maytag Neptune Front Load Washers No Spin Problem


A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Have a maytag mah5500bww replaced door lock still do and fl code


fl is usally a water not detected problem,, check ur fill hoses for kinks make sure ur water is on,, possibly have a bad fill valve..

Feb 05, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Macine doesn't work no display nothing


check the out let make sher it is good the control can lock up and go dead but unplug it for 5min to reset it

Nov 23, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Door Lock


on your model all wax motor door latch's have to be replaced,go to repair clinic .com and you can order the part or go to ebay,and put in maytag neptune mah5500bww wax motor and it will come up and the guy selling the motors has pictures on how to install,let me know-mike

Jun 25, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Error Code FL


it is saying failed to lock the door need door latch switch part # 22003269

Apr 13, 2008 | Maytag Neptune MAH5500B Front Load Washer

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