Question about Sony Playstation 3 (PS3) Console

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Wont read disk

I purchased my PS3 in March 2008. It is not yet hooked to the internet. Everything was working fine both playing games and viewing DVD's. Just yesterday the system stopped recognizing disk. I tried various games and various DVD's in the system. I called your support phone number and they suggested doing a system restore, so I did. That did not solve the problem.

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PS3 is The amazing device by sony but it has some common problems like Disc read Error etc.... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog

Posted on Feb 27, 2009

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1 Answer

My ps3 will work but it wont play games. what do i do?


sir use the original Sony game CD it will work fine or clean the lens of the console ..
Thank you

Mar 31, 2012 | Sony PlayStation® 3 (60 GB) Console

1 Answer

Hi my name is damien and my ps3 will not play any disks.when you put the disk in,the disk symbol at the right hand corner just spins.it all started when i tried to play online.i was able to play online...


Hi,

This is an extremely common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.


The symptoms you describe are quite typical of a failure of one or both of these lasers.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

Aug 11, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 cant play any discs at all but works fine for internet


Hi,

This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are typical of a failure of one or both of these lasers.

For more information on how to resolve the problem please view this FixYa Tip on the subject.

Many thanks for using FixYa.

May 12, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 cant play any discs at all but works fine for internet


Hi,

This is a very common problem on the Ps3 and is usually the first indicator that the Bluray drive is malfunctioning. This can most often be pinpointed to the laser lens within the drive which is failing to read information from the disk.

For a full breakdown on the issues and solutions involved with this please view this FixYa Tip.

If the solution helps - please do leave a vote for it.

Thanks.

Mar 20, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont read any disks that I put in it, I can still use everything else about from play games


Sounds like the laser has burnt out. I have seen them die in about 1 year. They can be replaced and purchased online for about $75 US. I have purchased them on ebay. Good Luck

Nov 23, 2009 | Sony Playstation 3 (PS3) Console

9 Answers

When i updated my PS3 for the new Call of Duty it stopped reading the disks. It worked fine b4 the upload but now it wont play any of d games i have. Whats d craic, how do i sort this


It might just be coincidence that your blu-ray drive has packed up at the same time as the update. Ring up Sony and tell them this and you could get a new console for free if your in the warranty.

Nov 12, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps 3 wont read discs


You need to replace the lens, but try to clean it first.
You can find out how to clean the lens on you tube.

Jun 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Disk Reading


Well try resetting the outlet that the PS3 is plugged into, unplugging everything from the PS3, and plug everything back in, it should work. If not, call Sony Customer Support and they will Fix your PS3 For you. Hope this helped.

Jul 10, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play games but will play DVD's


I left all ready some important help about this issue.
I do believe you have a faulty laser since ps3 have 2 diode laser on the same mechanic and each one is independent for loading your disk.You can read dvd movie but no blue ray disk or Ps3 game or vice versa.
If you have few minutes look on my other suggestion
Fabio

Jun 20, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

PS2 games not working on 80G Platstation 3


Though the ps3 80g is backwards compatible,it does not play back all ps2 games. go to sony's website,i believe they have a list of games that are,and are not compatible.also make sure your ps3 has all the latest software updates.if you have it hooked to the internet im sure it does

Feb 03, 2008 | Sony Playstation 3 (PS3) Console

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