Question about Motorola Mobility HS850 Consumer Headset

2 Answers

Microphone isn't working on my hs850

I can hear someone talking but they can't hear me

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  • Anonymous Dec 08, 2008

    I can hear others fine, but they say I am "distant" - in a "tunnel".

  • mitscherlich Dec 16, 2008

    I can hear but they can't hear me

  • laquenta_yat Dec 16, 2008

    I haven't experienced any problems w/ my Motorola HS850 in the year that I have been using it until a few days ago. My callers a not hearing me but I can hear them just fine.

  • eeeao Dec 30, 2008

    I hear people on the other side but they won't hear me. I have been using this device and has wrked very well, any assistance will be highly appreciated.

  • Bastar Jan 03, 2009


    I seem to be having the same problem, seems like "Mute" enables & i get the "They can't hear me / sound like I'm in a tunnel" issue but i hear them fine. This happens without me touching the headset, seemingly randomly.

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2 Answers

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You can mute outgoing voice during a call by tapping on both volume buttons and tap them again to un-mute.possible you are experiencing this . i did

Posted on Dec 24, 2008

  • Rick Byrd
    Rick Byrd Jan 03, 2009

    follow up , did this information FIX YA ? thanks for voting .

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I CAN HERE THE VOICE BUT THEY CANT HERE MY VOICE

Posted on Jun 09, 2009

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  • 1 Answer

SOURCE: Motorola HS850 Bluetooth

Whats most likely wrong with your HS850 is the connect button on the front of the headset (the larger oval chrome one with an inlay of a traditional phone handset on it)is stuck down. To repair this you will hold the hand set and pull up on lanyard attach point firmly. (This facia is held on by double sided tape). After pulling the facia you need to purchase or borrow a T-6 Torx bit to remove the screw that holds the headset together. Once you get to the circuit board you will see what the button and spring assembly are (all is is a round piece of foil and the "spring" is a piece of tape using tension to pull the foil up!) Reset the piece of tape so it does not rest on the board and reassemble that headset. Enjoy your HS-850

Posted on Jul 02, 2007

  • 3 Answers

SOURCE: Motorola HS850 Bluetooth headset

no u need to take it to phone manufactuer

Posted on Oct 08, 2007

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Need help!! nobody can`t hear me..


I had the very same problem, i solved it by opening the device and while checking the wires one of them was cut, so i changed and it is working good now.

Sep 24, 2008 | Motorola Mobility HS850 Consumer Headset

2 Answers

HS850 mic went out


Call Motorola useing their 1-800number talk to a rep. and they may can help you. I purchased an HS850 from E-bay A year ago. The cushion split on the ear piece. I called to see if I could purchase a new one. they asked me if I had done a previous service with them and I tole them "No". They asked me to ship it to them and if I was will to pay for the shipping back and they would send me a "New Unit" back. They returned me a "New" Head set "in box" with-in 2 weeks.

Nov 12, 2007 | Motorola Mobility HS850 Consumer Headset

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Microphone volume


I'm not 100% sure it's the microphone in your case, since I am experiencing the same problem right now with another microphone. I borrowed a working headset from my friend and it is not working either. My volume is up like yours and I can barely hear myself. I am updating the drivers soon and I'll let you know if that fixes it.

Oct 07, 2007 | Creative Labs HS-400 Headset

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Blue tooth adapter and hs850 headset on my computer


Yes, you need the blue tooth driver. The one that comes with your blue tooth "toggle". Although my laptop said "blue tooth compatible" I still needed a toggle. They are fairly cheap to buy and go into a USB port.

Sep 17, 2007 | Motorola Mobility HS850 Consumer Headset

6 Answers

Motorola HS850 Bluetooth


Whats most likely wrong with your HS850 is the connect button on the front of the headset (the larger oval chrome one with an inlay of a traditional phone handset on it)is stuck down. To repair this you will hold the hand set and pull up on lanyard attach point firmly. (This facia is held on by double sided tape). After pulling the facia you need to purchase or borrow a T-6 Torx bit to remove the screw that holds the headset together. Once you get to the circuit board you will see what the button and spring assembly are (all is is a round piece of foil and the "spring" is a piece of tape using tension to pull the foil up!) Reset the piece of tape so it does not rest on the board and reassemble that headset. Enjoy your HS-850

Jun 28, 2007 | Motorola Mobility HS850 Consumer Headset

1 Answer

Motorola HS850 Bluetooth headset


no u need to take it to phone manufactuer

Jun 28, 2007 | Motorola Mobility HS850 Consumer Headset

2 Answers

Microphone doesn't work


unit needs to be replaced with new one go to www.n1wireless.com to get replacement cheap

Apr 08, 2007 | Motorola Mobility HS850 Consumer Headset

1 Answer

Can't Talk


mic connection has a short go to www.n1 wireless.com for new headset cheap

Dec 31, 2006 | Motorola Mobility HS850 Consumer Headset

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