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Installing wall plate with RJ-25 phone jack

I am trying to install a new wall plate with a phone jack that the package describes as an RJ-25 phone jack. I need to connect the jack to the exsiting phone wire which has four wires: black, red, green, and yellow. The punch-down block diagram to connect the RJ-25 jack has eight connectors which the package diagram describes as: white/blue, blue, orange, white/orange, green, green/white, white/brown, and brown. Can you tell me if this can be done and, if so, which of the punch-down connectors should be attached to my four existing wires?

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Posted on Jan 02, 2017

  • 43 Answers

SOURCE: How do I wire a new phone jack ...

The new jack should have the same color code as the wires.
All the red's go together on one screw, and the green's as well.

Posted on Feb 13, 2008

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SOURCE: I am trying to install


Just Click HERE all the setup instructions are given step by step with the photos.
For more info you can click HERE

Please don't forget to rate the solution.

Posted on Mar 28, 2008

  • 4 Answers

SOURCE: phone socket

I found some good information on this site:

He lists that the old style wire has become obsolete, and shows a diagram of how they line up to the new style.

Posted on Jun 17, 2008

  • 18 Answers

SOURCE: wires from the wall are

Take a look at this image:

0d5b58e.jpg Notice that the Line 1 will typically present on pins 3&4 and Line 2 on 2&5. I would think in your case Black/Blue is Line 1 (3&4) and Yellow/Black is Line 2 (2&5).

If you have a 1 line phone and only have 1 line active, then typically blue and blue/white can be connected to the Blue and Black of your Jack. If this doesn't work, switch with the Yellow and Black.

Please let me know if you have further questions. Good Luck!

Posted on Aug 11, 2008

  • 2460 Answers

SOURCE: There is a blue white

The wire that is white or most white and blue goes to green and the blue/white goes to red


Posted on Oct 20, 2008

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1 Answer

Handsets do not ring. Display says line in use

A "Line in Use" message generally means that the phone can't get a dial tone. If all of the handsets/phones for that line are on standby or on hook, you need to check the wiring and incoming connection. First, connect a new RJ-11 cord between the phone and the jack. Check if there is a dial tone with the new cord. At least once, I saw a handset cord used in place of the RJ-11 cable. This combination will give this type of issue. If you have a DSL line, check the filter and replace it if it is inside.

For the rest of the wiring trouble-shooting, I like to check the wiring with a basic corded phone. Check if the test phone gets a dial tone at the first jack. If it does, then your first phone has a problem. If there is no dial tone, try plugging in the test phone at another jack on that extension line. If there is a dial tone, that suggests a problem at the first jack or the wiring to that jack. If you do not have a dial tone or there is no second jack, find your service connection. Open the box and look at the connections. If there is an RJ-11 jack, plug in the test phone. If you have a dial tone here, you have a wiring problem. If there is no RJ-11 jack or no dial tone, contact your telephone company. They can test the phone line and determine if the problem is inside or outside.

If the jack could be faulty, remove the cover plate. Look for any loose wires. There are two types of jacks - keystone and screw terminals. To replace a wire in a keystone jack, you will need a punch-down tool available at most hardware stores in the electrical and wiring aisle. Do not strip the wire; just place it in the correct position and push the wire into place with the tool. For the other type of jack, strip a small section of wire and secure it under the screw. See to see the terminal connections.

In many places, the phone company technicians will fix an outside problem for free. This includes a DSL filter in the service box. (There are some phone companies that are trying to force system upgrades and will avoid fixing older wiring.) If the problem is inside but not at the jack, you may want a professional to search for the issue. Your phone company technicians will often do this for a fee.

I hope this helps.

Cindy Wells
(I've had dial tone issues several times. Some were caused by rodents chewing on the copper wires (underground service). Others were due to work crews digging up the wire. A final outage issue had to do with a lightning strike damaging the DSL filter. With a fiber optic connection, we've had two service issues. The first was just after the installation and involved only one jack. That cable had been dropped during the service upgrade. After locating the RJ-11 cable behind the siding and connecting it to the service box port, the problem was solved. The second required a service call - the fiber optic modem card began to fail and couldn't properly translate the signal. The card was replaced solving all of the problems.)

Nov 18, 2017 | Lands Phones

1 Answer

CS6482 model phone system; (1) base unit, (1) additional phone. Cordless phones are both showing "LIne In Use" but there is no dial tone and neither phone is "in use"

The "Line in Use" message often occurs when there is no dial tone. You'll need to identify where the dial tone problem is coming from. First, check that the base has power and try a new RJ-11 cable between the jack and the base. I like to use a old corded handset phone for additional testing. First plug in a different phone to the jack. Do you have a dial tone? If you do, then the CS6482 has failed.

If there is no dial tone, next try plugging the test phone into a different phone jack, if one is available. If there is a dial tone at another jack and a new cord didn't help at the first jack, then you have a wiring fault at the first jack. This could be in the jack itself or in the wiring to where the phone service comes in. You can fix the jack more easily. Remove the cover plate and determine the type of jack and look for a loose wire. If the wires are attached to screws, you remove the insulation from the end of the conductor and slide it under the appropriate screw. Then tighten the screw onto the wire. For keystone jacks, you'll need a push-down tool to press the wire back into place. The tool is sold in most hardware stores in the electrical aisle. Do not strip the wire before pushing it into place. See to match the wire colors to the correct pin on the jack.

If you do not have a dial tone at another jack or do not have another phone jack in the house to test, find the service box. Open the box and check the connection type. If you find an RJ-11 jack, use your test phone to check for a dial tone. If there is no dial tone or it isn't an RJ-11 jack, contact your telephone company. They can test the phone line and will repair the wires for free if there is outside damage. If the problem is inside the walls, the telephone company will charge a fee to repair the issue. (This may be easier than finding a broken wire in the wall yourself.) Note: some telephone companies are trying to move residential units to newer fiber optic services and do not want to repair the copper wire to the door. This can cause problems with some security phone alerts.

I know at least twice we lost the dial tone on copper wiring after rodents chewed on the wires. That issue hasn't repeated since we were upgraded to fiber. However, during the upgrade, the installer dropped one of the RJ-11 lines behind the siding on the outside wall. Thus one phone was without a dial tone, we found the dangling wire and restored the phone service in seconds. We also lost the dial tone after contractors dug into the underground telephone service up the road from us. That was repaired quickly.

I hope this helps.

Cindy Wells

Aug 16, 2016 | Lands Phones

1 Answer

My motorola Model K704B is saying "no line in what can I do to fix it

The "No Line" message means that the base of the cordless phone either doesn't have power, the line is damaged or that the handset/base are not communicating properly. To diagnose the problem, first check that the base AC cord is connected to a good outlet. You may want to unplug the cord from both the phone and the wall outlet and then plug it in again. (I've seen a case where someone turned off a surge protector and forgot to turn it back on; without power, the cordless phone won't work.)

To check if the problem is the phone line, I like to use an old corded telephone. Plug the backup phone in and check for a dial tone. If there is no dial tone, try a new RJ-11 cord. If there is still no dial tone, try the test phone at another jack. If you can, find the box where your telephone line service comes in. Open the box and look to see if there is an RJ-11 jack. If that jack is present, try using the test phone and listen for the dial tone. If there is no dial tone at the service box, contact your phone company. They should fix this problem for free. (It's possible that rodents have damaged the phone line outside of your home.) If the box doesn't have an RJ-11 jack, you'll need the phone company to test the service and repair it if needed.

If there is a dial tone at the service jack, then you have an inside problem. If there was no dial tone at only the first jack, you can check the jack itself. Unscrew the face plate and look at the back of the unit. There are two types of connections. If you have the screw terminals, look for a disconnected wire. Strip a new section of wire and secure it under the correct screw on the face plate. See for the wiring pattern. If the jack uses a keystone, you'll need a punch-down tool that is available in many hardware stores in the electrical wiring section. Do not strip the conductor; just push it down into the correct slot of the keystone. If the problem is not at the jack, you'll need to check all of the wiring from the service box for damage. Your telephone company will do this for a fee.

If the test phone had a dial tone at all of the telephone jacks, then the problem is with the cordless handset and the base. One of the two units is not communicating correctly (transmit/receive). If your cordless phone is still under warranty, contact Motorola. If only one handset can be used with the base, replace the phone. If your cordless phone can pair multiple handsets with the base and only one handset is giving the "no line" message, replace the handset.

I hope this helps.

Cindy Wells

Feb 05, 2016 | Motorola Cell Phones

1 Answer

My phones say "phone in use", but they are not. Cannot receive calls or dial out.

Whenever I see this issue, I grab an old corded phone as a test phone. The line in use message could be a problem with the phone line or the phone. First make sure that the base has power and try a new phone data cord (RJ-11). Next plug in a test phone to that jack and see if you get a dial tone (preferably with the new data cord).

If you do not get a normal dial tone, try another jack on the line. If you still do not have a dial tone, find where the phone service comes in and open the box. If you have a new service, you'll find an RJ-11 jack in the box. In that case, plug your test phone into the jack. If there is no dial tone or you can't test at the service box, contact your phone company. They will test the line and fix any outside problem.

If it is an inside problem, inspect all visible wiring and open the wall plate if only one jack is bad. There are two standard types of wall plate connections. For one, you strip the conductors and secure them under a screw. For the other, you use a punch down tool to press the conductors (without stripping them) into the right spot in the keystone jack. This tool is available at many home improvement stores in the wiring section. See for a picture of the correct wiring.

If the problem is with your phone only, try to reset it. Take the batteries out of the handsets and unplug the power cord from the base and the wall outlet. Wait a few minutes and then plug everything back in. Make sure that the power brick is warm (getting power) and that the handset batteries are fully charged.

If the reset doesn't help, you should contact the manufacturer. If the phone is under warranty have them repair it. (If it is out of warranty, decide if it is worth fixing.) Most of these phones are not meant to be repaired by the consumer.

I hope this helps.

Cindy Wells

Dec 11, 2011 | AT&T E2718B Trio Cordless Phone

1 Answer

I have a cable modem that doesn't want to accept the RJ-45 cable (I think that's what it is called.) I've tried several different quality cables with no luck. Strange problem. Any tips?

Some RJ 45 jack cable has fault so try with another RJ 45 jack cable .. Purchase new rj 45 jack cable from nearest computer shop. There must be 2 port on modem 1 for ADSL phone line cable and otthr for LAN ethernet port means RJ 45 jack port. Try with another rj 45 jack cable it should be connect.Make sure that LAN port of modem is not faulty means make sure pins on that port are not break. Let me know if you need further assistance. Thanks for using FixYa.

Jul 24, 2010 | Computers & Internet

2 Answers

There is a buzzing sound on my end of the phone line, my computer is on DSL and sometimes it disconnects when the phone rings. I've checked the cords and the phone has a new battery.

You have interference due to the DSL overlapping your phone line its usually very common, make sure you have a DSL filter inline with your phone line , if not I would check out the RJ-45 jack in the wall, your phone jack and make sure that there isnt anything wrong with your Jack, you may have to call your phone company and have the phone tech's check out your wall Jack for any interference, they have special phone line meters to measure all this out.

Good luck,


May 23, 2010 | Uniden Cordless Phone

1 Answer

Got dynalink V1456VQE modem need to install please help how to

internal modem installing:

1.Switch off the power,and remove the power card from the cpu.

2.Get the cpu separately.

3.unsqrew the sqrews and open the system box can find the white color slot in the mother board.

5.fix the modem with that slot (Modem Board has the single cutting).it must be fitted with the PCI slot.Slight press down.

6.then ON the system,
Start->all programs->control panel->system
->Hardware->Device Manager

now you can see more items on screen,also you can found the modem which you have installed.

Your new modem is ready to use...

7.If your modem came with cd,then insert the disc in cd/dvd drive .Gently Installed the cd...

8.Then Restart the computer.

Your new modem is ready to use...

External Modem Installing:(We do not need to open the system case)

Type 1:(Using Ethernet Cable)

1.Insert the ethernet cable(RJ 45) in the modem,and connect the other end of the cable to cpu.

2.insert a power adaptor in the modem jack.

3.insert the phone line in modem phone jack.(RJ 10)

4.On the system and Modem.

5.Your new modem is ready to use...

Type 2:(Using USB cable)

1.Insert the USB cable in CPU,and connect other end of the cable to modem .

2.insert a power adaptor in the modem jack.

3.insert the phone line in modem phone jack.(RJ 10)

4.On the system and Modem.

5.You must install the driver software cd came with your modem

6.Restart the computer

7..Your new modem is ready to use...

Feb 13, 2010 | Dynalink (V1456VQH) Modem

2 Answers

Wiring on a RCA RJ-45 wall jack

the RJ45 wallplate is not meant for ethernet. It's an 8P8C connector for a phone. Will it work as a network jack? Maybe. I wouldn't use it, but if you really want to try, wire it thusly:

1 Blue --- Orange/White
2 Orange --- Orange
3 Black --- Green/White
4 Red --- Blue
5 Green --- Blue/White
6 Yellow --- Green
7 Brown --- Brown/White
8 White --- Brown

I'd still recommend a CAT5 wallplate with a CAT5 jack.

Apr 11, 2009 | Computers & Internet

1 Answer

Dont know how to hook up cat5e cable to a leviton cat5e jack

Those two jacks are telephone jacks (RJ-11) not ethernet (RJ-45). The jack marked telephone is for a phone, and the jack with a rectangle symbol is for the telephone line into the wall.

You need to buy an ethernet PCI card - without one you can not use a cat5e line (which has an RJ45 connection).

Nov 22, 2008 | Leviton Computers & Internet

2 Answers

Phone lines

You will have to split those telephone line from the incoming jack. There should be a pair of wires for each line already coming into the home. You will have to figure out which pair is which. You can look at you telephone punch board where the line enter you home to try and narrow down which pair of wires goes to which line. You should be able to install a jack to seperate out one line.

Good luck

Sep 24, 2008 | HP OfficeJet D135 All-In-One InkJet...

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