Question about Whirlpool ED5FHEXMQ Side by Side Refrigerator

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Wirlpool side - by side

Freezer stopped working as did the ref.. I cleaned coil and complete unit. If the compressor is bad or anyother part, is it easy to fix, check and replace? it is only 5yrs. old

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  • Anonymous Apr 21, 2009

    I have the same basic problem but have checked the relay and find that there is 120VAC between the red and black wires to the compressor. The compressor is hot and the relay kicks in and out like a thermal relay that if too much current is drawn it will deenergize. I did not look further to see if there were additional wires on the back of the compressor. Wires are pretty small going to the relay, but I guess that with this small compressor it will draw probably less than 3 to 4 amps so wire size is probably sufficient. In addition to the relay, any capacitor anywhere that should be checked?----- Thanks, Paul

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There is a relay called PTC relay. It is located on the compressor. You need to replace it. First be sure to unplug frig. Remove the cardboard cover that covers most backs of the frig units. Remove the plastic cover that is on the side of compressor. It is held on with a metal clip. Now you should be able to see the relay pry the relay straight off. note the wiring and position of relay. Only three prongs on compressor. Go to a parts house for appliance's and with your make and model number should be able to get a new one. Sometimes this relay starts a noise like clicking off and on to give you a warning. sometimes they just go out.


Let me know if you need any more help. ken

Posted on Jan 18, 2009

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First I would check cold control. Thats where you turn it off, if your temp is not warm. it seems
to be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also this might be a common Defrost problem, Ice
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Take out back panel of freezer to check for ice buildup. The coils should be clean.
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Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Check cold control (thats where you turn it colder)
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
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imufo2
Please VOTE FOR ME If this was helpful

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Hi,
First I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if freezer control is turned WARMER, which makes the Ref. colder
Also this might be a common Defrost problem, Ice
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article
http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
Thanks for using fixya
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imufo2
Please VOTE FOR ME IF THIS WAS HELPFUL

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Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

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