Question about Philips 20PT6441 20" TV

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No TV Signal

TV does not receive regular TV signal, but plays DVD perfectly. Tried auto programming, but received neither TV picture nor sound. Connected another TV to the cable connection hooked to the TV, but received signal.

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This is an older message but if you haven't thrown the set out yet, don't!  Later flat panel sets don't seem to last longer than a year or two before failing so you might want to keep this one.
Your set's tuner has failed. This may be a separately replaceable module.

If you want to take a stab at it, unplug the set for at least several hours, remove the few screws (less than 10) that hold the rear housing.
If the tuner section is not integrated into the main board, you should see a device that is shielded by a sheet metal housing in which the tuner resides.
If this is obviously removable, look on line for a replacement unit for your model of set. They may or may not be still available.
If you can't identify the tuner check with the BBB in your area for a surviving TV repair with a good reputation.  

Posted on Jan 10, 2009

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If the TV is receiving its signal from a cable TV box or DVR then you need to find out if the problem is in the TV or the cable box/DVR. Connect a different source to your TV such as a DVD or Blu-ray player and play a DVD movie. If the problem occurs again it suggests the TV needs repair. If the TV works OK when playing a DVD movie then that suggests that your cable box/DVR needs repair or replacement.
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You may have to access the initial setup menu to force the set to look at the cable input. Although that is typically the default today, it may be looking for signals from an antenna. Broadcast and cable use different frequency ranges so the set has to be able to see the range you are trying to watch.  

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1 Answer

Suddenly no sound & no picture overnight: is my TV dead?


If you have static siugnal, sure TV is not dead.

Check the aerial cable, ensure it is well plugged in and getting signal.

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Test the TV on standalone , connecting it to an external antenna.
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Try using the TV with a DVD.

If you can watch DVDs, and TV is not keeping channels preset, and you tried all the above, at this point htere may be a fault in the tuner card inside tv.

Call the phone number listed on tv user manual to get support, and eventually repair it.

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I have exactly the same problem, with my RCA F27645. I can find no answers on the internet, so far.

I have 3 ideas.

1) The digital signal receiver must not be receiving the DVD signal properly.

2) Coaxial cable receiver (the little pin plug) problem

3) Digital TV (broadcasts) causing havoc on older TVs.

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Are you trying to record TV signal onto a DVD, or are you playing back? What make & model is your TV and DVD player/recorder?

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