Question about Samsung Digimax S500 Digital Camera

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Can't see the image in PC

Hi, I don´t know why but there are some images that I can see only in the camera, when I try to see them on pc a message says that there isn´t a preview. I try to open them with another programs but always appears some error message. When I see the images on the camera I can´t apply zoom and if I put the small view (zoom out) appears a "?" sign in the place of the photo.... please help me!! alvaro

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  • alvaro cruz Feb 16, 2007

    Thanks for your answer! The camera and the memory are new and the batery wasn´t low if I remember well... so this might happen due a manufacturing problem.... do you know a way to recover this photos?? Thanks a lot!



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It sounds like the images are corrupted. On many cameras, a camera-only preview is also stored alongside the image file, so the camera can quickly display the preview without having to spend time decoding the image file. When you try to apply the zoom, the camera is actually trying to decode the image, which fails because it is corrupted. This might be due to low battery (unlikely), or bad memory. You might try replacing your memory card.

Posted on Feb 16, 2007

  • Joshua Muskovitz
    Joshua Muskovitz Feb 18, 2007

    Corrupted jpeg image files are notoriously difficult (if not impossible) to fix, unfortunately.

    A quick google search turned up this product, but I have never personally tried it:

    If the problem only happens sporadically, it is possible that the camera's internal software (firmware) is buggy. This might cause *some* photos to be corrupted before they are written to the memory card. You might try to narrow down the problem by taking a few junk photos, some in bright light, some in dark, portrait vs landscape, and in any of the different shooting modes you might regularly use. See if you can find any pattern to when the images get corrupted. If it happens even when using another memory card, it is likely the firmware or the camera itself.



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