Question about Dell 1700n Laser Printer

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Dark background on Dell 1700 printing

I just replaced the toner cartridge on a Dell 1700 and now have a very dark background on the page that is printing. I've checked the PCR drum and the inside of the printer for loose toner but that's not solving the problem.

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Faulty (or wrongly) remanufactured cartridges can produce a 'background' to a print, which can be even across the page or have a mottled effect.

Do a printer self test page (press the arrow button).

put the old toner cartridge back in and do the same.

Does the background show with the old cartridge ?

If it does, its a drum unit problem, if not its a toner cartridge problem, and that should be under warranty if you've just replaced it.

Posted on Mar 30, 2010

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