Question about Hotpoint HSS25GFP Side by Side Refrigerator

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Hotpoint Side by Side leak and cooling issue

I have had a leak under the freezer door since I got this refrigerator second hand from my mom. The ice maker dispenser in the door and on the bottom of the ice tray freezes over with ice and I have to chip that off to dispense ice. Second, today the freezer still works but the refrigerator is not cooling. I have tried adjusting the temperature. What do I check on both of these to determine the problem?

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Re: Hotpoint Side by Side leak and cooling issue

Fault is poss that drain for defrost water is blocked and this can cause both faults. remove back cover of freezer and check if ice build up. if so melt of with hairdryer and make sure drain is also free of ice

Posted on Mar 20, 2007

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small_4_1.jpg For a detailed Refrigerator illustration, click below.

redarrow.gif Side by Side
redarrow.gif Freezer on Top
redarrow.gif Freezer on Bottom
redarrow.gif Under counter
Warning!To avoid personal injury or even death, always disconnect yourappliance from its power source--that is, unplug it or break theconnection at the circuit breaker or fuse box--before you do anytroubleshooting or repair work on your appliance. Also, because somecomponents may have sharp edges, use caution while working on yourappliance.

It's stopped completely
It's not cool
Cooling is poor
It's noisy
It leaks
The freezer compartment is icing up
The food in the refrigerator freezes
There's water dripping inside the refrigerator
The refrigerator never cycles off
The ice maker has a problem
There's an ice- or water-dispensing problem

Aug 12, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Freezer compartment has ice while refrigerator compartment not cooling

the freezer blows cold air into the fridge section and then it returns,first open the freezer door,do you hear the fan blowing,if not you could have a bad evap fan motor,next from the bottom remove the second bin or draw and put your hand on the back wall,is there like snow or ice on the back wall,if so you have a defrost problem,you could have a bad timer,thermostat or a bad heater,also check the packages and the shelves,if you see frozen water droplets the door was left open and the air ducts are frozen up and the cold air can't be blown over to the fridge side.get back to me and tell me what you find and i can help you figure out what's happening

Sep 22, 2010 | Hotpoint 21.7 cu. ft. Side-by-Side...

1 Answer

My freezer side is not cooling properly

I would say that you have a small leak and are looking at major problems down the road...
Checkout this tip that I wrote about that...


Apr 21, 2010 | Hotpoint (HSM25IFTSA) Side by Side...

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I have a hotpoint csx27h side by side refrigerator. the freezer get cold but the fridge part just started to where it wouldnt cool down. any suggestions? maybe the defrost?? the only things i have noticed...

check the operation of your damper door between the freezer and refrige compartments,this door opens and closes to throttle cold air from freezer to refrigerator compartment through the cold control,sometimes they freeze upand can't move,sounds like your door has frozen closed,if so,remove entire damper door unit,clean and deice,replace and see if this rectifies your troubles

Jan 12, 2010 | Hotpoint (HSM25IFTSA) Side by Side...

1 Answer

Water on floor under freezer side csx20ea model hotpoint sems like twice a day a puddle the size of a cereal bowl is under front left hand side of my side by side fridg i have a pergo hard wood floor im...

If you have an ice maker, check for a leak in the water line. If no ice maker, there could be a leak in the pan for the defrost water, or the drain hose is out of position. Also, check to see if the water is actually leaking out from the freezer door. That would indicate a clogged drain. The bottom inside the freezer may have water, or ice on it. If so, suspect the clogged drain.

Jan 06, 2010 | Refrigerators

1 Answer

Hotpoint csx22d side by side has leak under freezer side @ door...coming from wiring harness that runs up into bottom of freezer maybe??????

This leak , is coming from the defrost drain , inside the freezer section , at the back . The defrost drain is clogged with ice . Remove the bottom freezer crisper , and use a hairdryer to defrost the ice . You will see a drain hole where the defrost water is supposed to drain thru . Hot water helps defrost this hole . Once defrosted , use a small hose inserted into the drain hole , to blow thru , to remove built up debris , inside the unseen drain line .

Sep 16, 2009 | Hotpoint HSS25GFP Side by Side...

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