Question about PC Laptops
Sure you can try system restore and restore it to the day before the problem occurred but if it has been a while then it is possible that there may not be a restore point available to restore it to
And if that is the case then open "network connections" in the control panel and "right click" your connection that says limited or no connectivity and select "status" from the drop down menu then click the "support" tab on top and where it says "IP Address" look to see if it starts with a 169.xxx.xxx.xxx number and if it does start with 169 then that means that your computer was unable to acquire an IP address from your router or modem and it assigned itself a default machine address of 169.xxx.xxx.xxx (xxx is just space filler for numbers they could be different numbers) And so if it does say 169 then click the repair button and it will try to acquire a new address and if it is still unable to acquire an address and you end up with a 169 number again then if you have a router go over to the router and unplug the power cord for 10 seconds and plug it back in and then click repair again and it should work.
Most routers assign an IP address that starts with a 192.168
if you don’t have a router and your modem is plugged directly into your computer then try unplugging the modem and plugging it back in but wait for the modem to initialize (boot-up) all the way (you will know when all of the lights on the modem are on) before clicking repair button.
if none of the above helps then let me know and ill take you to the next step in fixing the problem
Posted on Dec 06, 2008
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