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Can't launch camera software after updating. windows XP

HI
I thought I had updated the latest Olympus Master 2.06 software last night but now I can't even open my program...the error message says (and this is the exact message....nice grammar)
''The part of function can not be used because different version of Add-onn software is exist.Update software first before using it.''
Then I hit OK and there's another error message that says ''Failed to launch software. (0x5)'' and that's it.
How am I supposed to fix this?

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  • Anonymous Dec 30, 2008

    My pc just started doing the exact same thing when I tried to get pics off camera

  • s_kthomas Jan 08, 2009

    Regarding Olympus Master 2: ''The part of function can not be used because different version of Add-onn software is exist.Update software first before using it.''
    Then I hit OK and there's another error message that says ''Failed to launch software. (0x5)'' and that's it.

    I have the exact same problem as above and I cannot open the program in order to update it. I am hesitant to try uninstalling or installing the program, as I don't want to lose any pics. I did try to repair it using the CD and the repair option through the control panel and received the following message "

    MsiExec.exe has encountered a problem and needs to close. We are sorry for the inconvenience." Any suggestions?

  • Anonymous Apr 22, 2009

    I CAN NOT ACCESS MY OLYMPUS MASTER PROGRAM AT ALL DUE TO THE SAME EXACT PROBLEM. THE PART OF FUNCTION CAN NOT BE USED BECAUSE DIFFERENT VERSION OF ADD ON SOFTWARE EXIST. UPDATE SOFTWARE BEFORE USING IT. I THEN CLICK OK AND GET FAILER TO LAUNCH ERROR CODE 0X5. WHAT DOES THIS MEAN I DID NOT CHANGE ANYTHING ON MY SYSTEM TO CAUSE THIS AND I AM WORRIED PLEASE HELP!

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Posted on Jul 06, 2009

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The camera only takes black/blank pictures. I have no LCD screen. I am a novice, and this is my first SLR camera. I purchased it used off of Ebay, the previous owner swears that it worked when he sent...


Turn your camera off, remove your batteries for about 30 seconds and let it reset to default. Then try inserting the batteries and see if this helps. a link to go to is: www.olympus.com, then select americas, then select support, then select your camera, then download your manual in PDF format.
there is firmware built-in software which the camera uses to work properly. As a software, you can update it by connecting the camera to a PC and running the Olympus Master software that should have been included with the camera.
Then Set (PC MODE) in the E-300's (Set up Menu) to (Storage). If the operating system is Windows XP, remove the memory card before connecting the E-300 to the PC.
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But be forewarned that it will only work if you have the newest Olympus Master Software Update, Olympus Master 2. Olympus Master 1.1 will not be able to connect with the online server. Luckily, Olympus Master 2 is a quick and free download from the Olympus site.
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Look like it may be a trip to the Olympus Repair shop



Try to set all menu items to default as much as you can. Some cameras have a reset to default setting or a button to reset to default.
After setting to default, try the camera again.
If all fails, this camera will need repairs.
If it is too old, and not worth it, it may be the best to sell for parts on a site such as Ebay.


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