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Yes, all HP Deskjet printer models feature a 'single cartridge print mode'. Just remove the cartridge you don't wish to print with; the printer will automatically revert into either greyscale printing (if color cartridge remains installed) or black only printing (if the black cartridge remains installed). However, if the installed ink cartridge is electrically damaged/defective the printer will display an alert message; it will need to be replaced with a new cartridge.
For more information on the use of refilled ink cartridges or advanced HP printer problem diagnosis please visit Inkjet411: http://www.inkjet411.com
In this case you will need two new cartridges to identify the problem.
Take one new color cartridge and one black.
Now, remove both the old cartridges and install the new ones and restart the printer.
Most probably your issue should be resolved.
Please ensure that you are using the following cartridges only.
Part namePart descriptionProduct number
HP No. 15 (equivalent to HP C6615 series)
HP No. 78 (equivalent to C6578 series)
The photo cartridge replaces the black cartridge. It is used along with the color cartridge to provide better photo's.
The photo cartridge contains photo black, light cyan and light magenta while the color cartridge provides cyan, magenta and yellow. Both photo and color cartridges need to be installed and working for proper photo printing.