Question about HP OfficeJet G85 All-In-One InkJet Printer

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My HP DeskJet g85 says "cartridge alignment has failed"

It does not even allow me to receive faxes sent ot me because the little screen keeps saying "cartridge alignment failure". Any solution?

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Here is the weblink which helps you in resolving cartridge alignment failure issue:

Click on the link above and follow all the steps give in web document.

Thank you.

Posted on Dec 06, 2008


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Here is the link below which helps you in resolving the issue:

Click on the link above to open web page and follow all the steps given in document.

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Dec 06, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

OfficeJet G85xi cartirdges will not align

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1 - you may have bad cartridges (usually the color)...when the machine does an alignment it looks for specific marks on the check marks before each line etc...if the correct marks are not there you will get an alignment failure...if the green check marks are there etc then you have a different problem...first replace color cartridge with a HP Brand cartridge

2- spot sensor on the side of carriage is not working...this is the little blue/green light that comes on during alignment. Its what reads the markings on paper so if the markings are correctly there and you still get this error then the spot sensor needs to be replaced. Simple fix that u can do. We sell the spot sensor for $15


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