Question about HP OfficeJet G85 All-In-One InkJet Printer

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The screen on FeskJet g85 says that cartrdge alignment has failed

It shows it numerous times. Won't let me to even accept a fax coming in.

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Hello,

Here is the link below which helps you in resolving the issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=60399


Click on the link above to open web page and follow all the steps given in document.

Thank you.

Posted on Dec 06, 2008

  • Robun Nov 29, 2010

    nothing i do to the G85 wil align the print Carts. the only color that will print is the magenta.

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Here is the weblink which helps you in resolving cartridge alignment failure issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=60399

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Could be one of two things....

1 - you may have bad cartridges (usually the color)...when the machine does an alignment it looks for specific marks on the paper...ie..green check marks before each line etc...if the correct marks are not there you will get an alignment failure...if the green check marks are there etc then you have a different problem...first replace color cartridge with a HP Brand cartridge

2- spot sensor on the side of carriage is not working...this is the little blue/green light that comes on during alignment. Its what reads the markings on paper so if the markings are correctly there and you still get this error then the spot sensor needs to be replaced. Simple fix that u can do. We sell the spot sensor for $15

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866-381-0541

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yeppers...same thing happens to mine. So, I simply set it to receive faxes manually now.

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