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Check and make sure you drivers are up to date. You may need to un-install the printer software and remove the printer in the control panel. Then reboot the computer,install the software(check and see if there is updated software if so download it).Then install the software and usually gives you instructions on when to connect the printer and drivers should be installed by software. Also make sure that when you use the print screen that you have the default printer selected and that the office jet is the default printer. It may be set to print to Microsoft one note for example.
Here is a link to the HP website where you can download the manuals in the language you need. There are options for language on the G85 by entering your country code and the software has a language option also when you install it.
1 - you may have bad cartridges (usually the color)...when the machine does an alignment it looks for specific marks on the paper...ie..green check marks before each line etc...if the correct marks are not there you will get an alignment failure...if the green check marks are there etc then you have a different problem...first replace color cartridge with a HP Brand cartridge
2- spot sensor on the side of carriage is not working...this is the little blue/green light that comes on during alignment. Its what reads the markings on paper so if the markings are correctly there and you still get this error then the spot sensor needs to be replaced. Simple fix that u can do. We sell the spot sensor for $15
Here's the deal with the cartridge alignment page....the machine will spit out a series of black lines mixed with yellow ink and at the beginning of each of these lines is a "Green" check mark. The carriage moves back and forth over these lines and green check marks and reads them by use of what is called a "spot sensor" that resides on the right side of the carriage assembly. This is usually noticed by the blue ray of light that shines out of it. So if you are getting an alignment failure one of two things is happening....1)You've have got a bad cartridge (usually the color) and it is not laying down the right colors, specifically the green check mark or 2)You've got a bad spot sensor...even though it may still be shining the blue light, the sensor board can't process the information. Its an easy fix either way.