Question about Magellan Maestro 3200 GPS

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Magellan 3250 won't update

2008/2009 magellan 3250 map update, almost done,then locks ups everything, so aborted upload. Now Maestro will not even get past the blue screen and does not detect the Maestro as existing. Now what?

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  • Anonymous Dec 07, 2008

    wont go beyound blue screen

  • jogur Jan 19, 2009

    2008/2008 map update failed after about 20 minutes when my computer no longer detected the DVD. Unable to get past the blue screen on my 3200. Tried reset button but did not solve problem.

  • irback Feb 17, 2009

    Purchased 2008/2009 update, but it failed with approximately 15 minutes left in the update. Now, unit is frozen on Magellan screen. Have reset unit several times, powered on/off several times; same problem. PC no longer recognizes unit, but when I detach USB cable, unit resets itself and reloads to same Magellan screen, then freezes again.

  • Anonymous Feb 19, 2009

    I have the same problem....i bought the 2009 update for my 3200 and it failed on the installation about 20 minutes into the process. Now my GPS unit only shows the blue magellan screen and the reset button doesnt actually work when i press it....it only brings me right back to the infamous blue screen. Im guessing since i see others are having the same problem that this is a big issue with the update that magellan is going to have to fix.

  • miaminate78 Mar 08, 2009

    Me too. Has anyone fixed this?

  • dmartintyler Apr 13, 2009

    I had the same problem.  Thanks for your solution.  Called tech support and am sending my unit back tomorrow and they will send a replacement with updates.  

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Hi, I had the same problem with my 3200. Got the update, and it bricked my unit. After 3 weeks of searching the net for solutions, all of which did not work, I called Magellan Tech Support today. Simply told them that I was updating the maps, update failed, and now the unit will not boot past the blue magellan screen with the progress bar. They asked for some information, including the email address that you used to register the product, and the serial number of the unit, as well as the map update information...which you had to register to get the unlock code. They are able to see all of this c in their tests on the unit, which of course did not work. I was then given a RA#, and account #, and was assured that I would get a pre-paid shipping label via email within 24 hours. All you have to do is pack the unit and take it to fed-ex with the label. They will fix your unit with the updated maps, and return it to you via Fed-Ex. Took no longer than 15 minutes on the phone, which beats the 3 weeks of research that did not help. Problem solved. Just call Tech Support, this is a well-known problem, and they will fix your unit and update the map. Hope this helps.

Posted on Mar 26, 2009

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1 Answer

How to upgrade Magellan Maestro 3250


Hello
You have to contact the Magellan Technical support to upgrade this device. Even for a battery replacement too, you can't do it by yourself. It can also be done at the Authorised Service Center for Magellan at your town, as its user manual says. OK.

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You can go to Magellan's website but I can assure you there are no map updates for free.
Try resetting the unit.
Turn it on and find the tiny hole marked reset - -then push and hold a paperclip in the hole until it resets. Try this 3 times if you want to clear it out and start with the maps it came with.

Go here - the official Magellan website and read until you see the word RESET - this is for your model.
http://www.magellangps.com/support/faqdetail.asp?faqid=480&prodid=1948

Please rate me hi it makes a big difference to me - thanks
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Need Set-up CD Magellan Maestro 3250


let me say this 1st because this will be the easy way to fix this assuming you tried to either run the update or ran it again after the failure. if thats the case.

im going to assume you tried to update your unit to the 4.46 update that you downloaded off the magellan site,HERE ( if you havent, i suggest you do it before continuing) and in doing so it bricked your unit.

Magellan Will repair or replace any of there gps sytems that were rendered inoperative due to their updates. they will check your account to see if you downloaded the update.

  • register your unit on magellangps.com if you havent already
  • download the update
  • attempt to install update on your computer
  • call magellan tell them your unit is not booting up after the update

Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971

hopefully you understand what im saying here.

should you decide to take a different route, let me know and i will help you get it up and running if possible.


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I had same problem on 3/28/09.

According to Magellan and other people who have experienced the same problem, this is terminal to the unit. It can be caused by downloading the 08/09 Magellan map upgrade, which can cause the unit to permanently lock up. Magellan is well aware of the problem, and should offer to replace your unit if you have the problem. If you elect to have it repaired, Magellan can download the map upgrade for you in the repair process. Here is a site noting the same problem: http://74.125.93.104/search?q=cache:pNLjGT-i4-sJ:forums.gpsreview.net/viewtopic.php%3Ft%3D8958+magellan+4250+gps+stays+on+blue+screen&cd=8&hl=en&ct=clnk&gl=us

Questions for Magellan: 1) why would they sell, in 2009, gps units with old 2007 maps loaded in them, requiring the purchaser to buy a current map, and 2) if there is a problem with downloading the current maps, why is there not an advisement or warning to the installer.

Other than replacing the unit, there appears to be no "fix".

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