Question about Magellan Maestro 3200 GPS
2008/2009 magellan 3250 map update, almost done,then locks ups everything, so aborted upload. Now Maestro will not even get past the blue screen and does not detect the Maestro as existing. Now what?
Hi, I had the same problem with my 3200. Got the update, and it bricked my unit. After 3 weeks of searching the net for solutions, all of which did not work, I called Magellan Tech Support today. Simply told them that I was updating the maps, update failed, and now the unit will not boot past the blue magellan screen with the progress bar. They asked for some information, including the email address that you used to register the product, and the serial number of the unit, as well as the map update information...which you had to register to get the unlock code. They are able to see all of this c in their tests on the unit, which of course did not work. I was then given a RA#, and account #, and was assured that I would get a pre-paid shipping label via email within 24 hours. All you have to do is pack the unit and take it to fed-ex with the label. They will fix your unit with the updated maps, and return it to you via Fed-Ex. Took no longer than 15 minutes on the phone, which beats the 3 weeks of research that did not help. Problem solved. Just call Tech Support, this is a well-known problem, and they will fix your unit and update the map. Hope this helps.
Posted on Mar 26, 2009
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